It says you support JPG files but for some reason, it doesn\u0027t seem to support JPEG files? When I try to upload it says \u0027not supported file type\u0027. Also, is there a reason a file that is supported (PNG) wouldn\u0027t send? I did a test but the image never came through.

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Mirza_Textnock · Answer

Hello RockstarDesigns,\u000a\u000aThank you for bringing this issue to our attention. And again, please accept our sincerest apologies for the late response.\u000a\u000aFor MMS, Textnock does support JPG file and the issue that you faced has been resolved. Please feel free to try again.\u000a\u000aWe ran test on our end where we send an MMS (with 1 JPG file and 1 PNG file) from a US number to Canadian number and the MMS came through fine. Can you please let us know where did you try to send the MMS? Or you can send us an email at support@textnock.com.\u000a\u000aWe would like to get to the bottom of this issue.\u000a\u000aThanks

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