Hello!

Thanks for reaching out! :)

I understand that there are too many locks that cause friction. Unfortunately, that was extremely necessary due to the high number of fraud attempts that we constantly suffer. Thanks to all those security systems, our service is reliable and our customer’s data is safe.

Phone confirmation is only mandatory for emails from free providers. We have tons of non-legit users trying to use our service every week, so our top priority is to ALWAYS safeguard the legit users and their information. That’s why we added STRONG AUTHENTICATION by default.

Data protection and account security are always the top priority for legit companies such as Netflix and others, that pay us 6-figure purchases and are very happy, with proven success cases (bounce reduction from 11% to 0.9%, to be more specific) soon to be published on our website.

Our team received a much higher than expected demand via chat, so that’s why we couldn’t resolve 100% of our case right away.

Thank you!