Q: Hi, It worked very well for a day but later I have this issues.

1) When I click on rendering, it shows now that an error occured.
2) Today I got a popup that an update is available but the popup is not clickable. There is no update in the settings too.
3)When I click on manage account and eneter my email, it says that the email does not match the mail with which the product was purchased.
4) Clicking on Help forwards to your website but that link is broken. It says timebolt.io sent an invalid responce.

telavivagentMar 11, 2022
Founder Team
Doug_Timebolt

Doug_Timebolt

May 14, 2024

A: Sorry you're having issues:
1. Manage your account here: https://timebolt.onfastspring.com/account
2. Pls submit support ticket with a screen share of your issue and raw file we can test with open links: https://timebolt.zendesk.com/hc/en-us/

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Verified purchaser

Posted: Mar 17, 2022

It is working perfect now.
Great software.
Worth the money.