Q: Hi, Thank you for your prompt response, and I genuinely appreciate your attention to my inquiry.
However, I fear there may have been a slight misunderstanding regarding my initial question concerning agency account management.
To provide clarity, I'm seeking information on whether I can exercise control over the limits and specifications of each agency account under my purview. Here's an example breakdown of what I meant:
For Agency Account A:
* Limit of 5 team members
* Unlimited recurring meetings
* Access to all meeting types
* Removal of Timetics branding
* Multi-tier ticketing option
* 2 seating arrangement canvases
* 1 custom domain
For Agency Account B:
* Limit of 5 team members
* 60 recurring meetings
* Access to all meeting types
* Removal of Timetics branding
* 1 seating arrangement canvas
* 1 custom domain
So, I'd like to confirm whether I have the autonomy to adjust these limits (either adding or reducing) and toggle on/off these specific elements of your deal:
* Unlimited team members
* Unlimited recurring meetings
* Access to all meeting types
* Removal of Timetics branding
* Multi-tier ticketing
* seating arrangement canvases
* custom domains
* agency accounts
Additionally, could you verify if my assumption holds true across all agency license tiers (tier 3, tier 4, tier 5) that the platform operates under a white-label policy? In other words, will any subaccount or agency account holder exclusively see my branding?
I sincerely appreciate your time and assistance in clarifying these details.
Thank you once again for your attention to this matter.
Warm regards,
Rasel_Timetics
May 15, 2024A: Hello again, Thank you for your continued engagement. We would like to inform you that, From your agency dashboard you do not have the capability to limit the accessibilities of the sub-accounts. For instance, you cannot set restrictions on their seating canvases, team members, or custom domains. For further clarification, please check the documentation- https://docs.timetics.ai/docs/timetics/agency-account/
Meanwhile, regarding your query about the white-label policy, I'm pleased to confirm that sub-accounts and their customers will not see your branding. However, you have the option to enable or disable this feature as per your preference.
We appreciate your thoroughness and attention to detail. Please don't hesitate to reach out for further assistance.
Kind regards.