Q: I have previously had a trial of Tmetric but am not an active paying customer.

Purchased this and tried to redeem, yet their flow blocks me saying I'm an existing user. TBD if their support resolves, but buyers beware that even if you aren't really a current customer they will pretend you are and "cancel your appsumo code". Highly sketch.

jake467PLUSJun 18, 2021
Founder Team
Marina_TMetric

Marina_TMetric

May 14, 2024

A: Hey! Thank you for choosing TMetric. This offer is only valid for new users who purchase on Appsumo. This condition is spelled out in all the rules when you purchase in your Appsumo account and when you register in the TMetric form

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Posted: Jun 18, 2021

I am not a paying customer yet and never have been. Do you consider anyone who has ever taken a trial an "Existing Customer"?

Founder
Posted: Jun 24, 2021

Hi! As the Trial user, you have created the account. For this account, the Appsumo code cannot be used. Only accounts created from the Appsumo account can use this purchase