Hi,
TMetric seems to be a good product. Nevertheless I wanted to check it and made a trial account and used it for one or two weeks or so to get a feeling for it. Then I bought it here.
1) Having in mind that there are data in my trial account I asked TMetric-support if there is an option to add the appsump coupon to a trial account.
2) No, they denied this - reason whatever...
3) Because of 2) I had to create a new account.
4) Hoping that I'm not the only one with this case I asked if i can transfer my data from my trial to my paid account.
6) They answered only half of my question: how to import existing data (non-Tmetric CSV or so) to Tmetric.
7) I had to ask again: for exporting data from TMetric
8) Got now the clear and disappointing message: "we do not transfer the data between workspaces or TMetric accounts."
Still no answer for my question if I can export data from TMetric. Why not... You can guess, I think.
Now I have to type in all the data again. Great, that's what I paid for, didn't I?

So be careful if you already have data in a TMetric account or want to export data from there. Kind of Lock-In, I guess.

I really found this way to handle customers disappointing although I like the product esp. for this price.

Take care - Andreas