Persistent Software Issues and Unresolved Customer Support Requests: A Disappointing Experience
The software has not been working for months; I have to contact the company every two weeks. I don't understand what the problem is. I've reached out to AppSumo and directly to the manufacturer multiple times to request a solution. It then works for a short period, but now it's been non-functional for days again. Very disappointing.
Founder Team
Abedrahim_Tomba
May 9, 2024
We're truly sorry to hear about your experience with our software. It's disappointing to learn that the issues have persisted despite your efforts to seek assistance.we aim to provide timely support.
To ensure we address your concerns effectively, please resend your email to ab@tomba.io. We're committed to investigating and resolving the issue promptly.
Hi tylor that doesn't sound good. We understand the importance of a comprehensive database and apologize if your expectations were not met. We are constantly striving to provide our users with the best experience possible and we would love to hear from you more about your experience so far, and any feedback or suggestions you may have for us. Thank you for taking the time to share this with us!
I took Tomba out for drive and worked it over pretty good. Why? Because there are a few options on here and why oh why are the limits so low. I went under the hood and did a head-to-head VS against both useArtemis and LeadRocks. You can check it out here if you like. https://youtu.be/T_YSLqo1xkM
Tomba was surprisingly pretty good and to be honest I think the low limits are because they are using some other resources on the backend to try and deliver the best results. I would get Tomba and use as a closer and use the other high limit tools as a pre scrape. You need a Tomba in your scraper tool kit for sure. I wanted to find a reason to forgo my purchase but I could not it has an open API and integrations and many choices when it comes to plug-ins. It deserves at least one code for sure.
Great, cheaper (in LTD) alternative to Hunter.io! I've gotten so many email leads from this and awesome it also has a email verification feature built in.
Verified purchaser
Persistent Software Issues and Unresolved Customer Support Requests: A Disappointing Experience
The software has not been working for months; I have to contact the company every two weeks. I don't understand what the problem is. I've reached out to AppSumo and directly to the manufacturer multiple times to request a solution. It then works for a short period, but now it's been non-functional for days again. Very disappointing.
Abedrahim_Tomba
May 9, 2024We're truly sorry to hear about your experience with our software. It's disappointing to learn that the issues have persisted despite your efforts to seek assistance.we aim to provide timely support.
To ensure we address your concerns effectively, please resend your email to ab@tomba.io. We're committed to investigating and resolving the issue promptly.
Your satisfaction is crucial to us, and we...
Verified purchaser
Wouldn't recommend
Limited database and most websites are not in it.
Abedrahim_Tomba
May 9, 2024Hi tylor
that doesn't sound good. We understand the importance of a comprehensive database and apologize if your expectations were not met. We are constantly striving to provide our users with the best experience possible and we would love to hear from you more about your experience so far, and any feedback or suggestions you may have for us. Thank you for taking the time to share this with us!
Verified purchaser
Low Limits But High Value
I took Tomba out for drive and worked it over pretty good. Why? Because there are a few options on here and why oh why are the limits so low. I went under the hood and did a head-to-head VS against both useArtemis and LeadRocks. You can check it out here if you like.
https://youtu.be/T_YSLqo1xkM
Tomba was surprisingly pretty good and to be honest I think the low limits are because they are using some other resources on the backend to try and deliver the best results. I would get Tomba and use as a closer and use the other high limit tools as a pre scrape. You need a Tomba in your scraper tool kit for sure. I wanted to find a reason to forgo my purchase but I could not it has an open API and integrations and many choices when it comes to plug-ins. It deserves at least one code for sure.
Verified purchaser
Awesome!
Great, cheaper (in LTD) alternative to Hunter.io! I've gotten so many email leads from this and awesome it also has a email verification feature built in.
Verified purchaser
Credits are very Low
Refunded as the credits offered is very low and search fails to produce results as claimed in feature.
Will move to other AppSumo Offer where a better desktop product is offered with everything unlimited and at lesser price.