61dd7bc2c890408b8f7506b3f74f2c5261dd7bc2c890408b8f7506b3f74f2c52
61dd7bc2c890408b8f7506b3f74f2c52
Oct 11, 2021

Q: I signed up and paid for three codes.

I sent support a message but had no response.

The site said it was being updated and would take a few hours. I waited for four hours and went to be bed. Today it's still saying it's updating.

What is going on? Is there an issue with the software and why is support so long to respond.

Just wondering how this compares to KW Finder for SERPs? KW finder you can see all related keywords, CPC competition and the SERPs. I couldn't find how to do that on Topic mojo? As a keyword finding tool, I was really hoping it would have that those features.

Founder Team
AhmedQ

AhmedQ

May 15, 2024

A: Hi there,

I am really sorry for the trouble.

The system was updating as we were pushing out a huge update with the new UI so that's why it took that much of time.

Regarding the support response, we also just switched to Intercom so your previous chat might have been in our previous support system but the team is working on responding to all the unanswered queries. You can now drop your message to the team and I am sure, you'll get the response.

I wouldn't compare Topic Mojo with KW Finder but since you asked, we are offering way way more data points than any other tool in the market. Our direct competition was with Answer the public then the surprise update #2 brought us parallel to BuzzSumo and now we are on our own path to become an Ultimate Topic Research Platform.

Yes, we don't have those SEO tools that ahrefs, semrush and Mangools have because Topic Mojo isn't just about SEO, it's about more than that. It fetches data points from 50+ sources to give a complete picture of what is going around your Topic.

I would highly recommend you sign up for a free plan and take it for a spin:
https://topicmojo.com/signup

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