TrackingDesk Questions

Log in to ask a question
Showing 1 - 20 of 125 questions

Q: What is the latest on this?

AppSumo? Are you doing anything here to support the people that trusted you when buying this offer? To take money, offer a lifetime deal, then simply switch names and screw the people and not deliver on promises is a reflection of the company in question and of AppSumo for endorsing them.

JamesonSep 1, 2022
See detail
Share
Helpful?

Q: Checking back in 2021 and can't find login page anywhere on the site.

Abandoned project?

raycoversAug 10, 2021
See detail
Share
Helpful?

Q: Trackingdesk now launched a "new" service that does the same thing...

https://medium.com/@laurentmalka/the-biggest-conversion-tracking-challenge-is-not-what-you-think-7de812d3fe63

Omus-GnilOct 22, 2019
See detail
Share
Helpful?

Q: Reports about login issue seem to start around June 10 2019 on their Facebook page so if your just now ...

reading this you can do the math, that's how long its been down for. Looks dead to me, otherwise they probably would have emailed us something about the downtime. Lasted a little less than a year for me.

59209857270145338eb971433508ff16Jul 17, 2019
See detail
Share
Helpful?

Q: yeah I can't login either, have not used it in a while, came here to see if the company is bust or what.

this is the type of business im used to with jvzoo products.

59209857270145338eb971433508ff16Jul 17, 2019
See detail
Share
Helpful?

Q: Can't log in.

I've sent in a support ticket, but is anyone else having the problem?

Sumo_WrestlerPLUSJul 10, 2019
See detail
Share
Helpful?

Q: I bought the tool and now it's over one month that it is offline due to whatever bullshit reason.

I can't figure out if it is a scam or what.

e81bdaad56cc48ff9496bf37e55bf68cJul 6, 2019
See detail
Share
Helpful?

Q: Hello, Registration is not working for me...

I have the chargebee thing and all, but where's my access to the actual service? Thanks!

2ben.dahaiSep 29, 2018
See detail
Share
Helpful?

Q: Damn, I forgot to sign up, can we still get this?

Please? :)

Inbound808PLUSAug 14, 2018
See detail
Share
Helpful?

Q: Will TrackingDesk be offered again?

gsnearyAug 13, 2018
See detail
Share
Helpful?

Q: Can I use TD with Instagram?

Rob-AAug 9, 2018
See detail
Founder Team
Laurent_TrackingDesk

Laurent_TrackingDesk

May 15, 2024

A: Sure. For paid ads only, as regular posts do not have any "click out".

Share
Helpful?

Q: Hey TrackingDesk, Would you mind if I purchased a license to use in a give away contest?

DylanNicholsonAug 9, 2018
See detail
Founder Team
Laurent_TrackingDesk

Laurent_TrackingDesk

May 15, 2024

A: Please contact us on the support channel. thank you

Share
Helpful?

Q: Hi Laurent!

For non-affiliate marketers, how is TrackingDesk useful? Could you let me know a use case? I think a lot of people are lost :(

2) Also, in order to track the user's journey, TD inserts a pixel on a page (that takes a few milliseconds), no?

3) Will we have CTA pop ups and bars anytime soon?

Leo_of_Leokoo.comPLUSAug 8, 2018
See detail
Founder Team
Laurent_TrackingDesk

Laurent_TrackingDesk

May 15, 2024

A: Hi there,
performance marketing, affiliate marketing, digital marketing, online marketing, influencer marketing... call it marketing.
and marketing needs to be measured so you can reach an ROI.
We decided to call the advertiser side of the platform "affiliate networks" because our primary audience is/was affiliate marketers.
The living parts of the platforms are still the one you are currently using in your campaigns
you have traffic sources (facebook, adwords etc..), affiliate networks (advertisers, offers, merchants, ) and the campaigns - which is the glue between the traffic sources and the advertisers.
I hope this clarifies the confusion.
As for the conversion pixels in the customer journey, they are loading on your site's pages, with all the other elements of the page. Nothing that could be impacting any latency.

bars/ pop etc...no plans.
Right now there are some outstanding platforms providing these functions, and we have more interesting things ahead of us.

Share
Helpful?

Q: Hello, l use clickbank to promote products in french and l was wondering if TrackingDest would seemlessly ...

assemble the informations despite the offer and visitors being in French?

EgidePLUSAug 7, 2018
See detail
Founder Team
Laurent_TrackingDesk

Laurent_TrackingDesk

May 14, 2024

A: Nous parlons français!

But our software doesn't need to speak french to track / measure the conversions.
You're good to go!

Share
Helpful?

Q: Hi Laurent, this is Yol.

Remember? :)
can I redeem the code to my existing old td free account?
Thanks!

2BHustlerAug 7, 2018
See detail
Founder Team
Laurent_TrackingDesk

Laurent_TrackingDesk

May 15, 2024

A: Of course i remember!

Contact me on the support channel and I will tell you how to do that.

Have a nice day!

Share
Helpful?

Q: I am just trying to figure out what is tool is about...

I s it something like tune (hasoffers)??
So I need to produce million of links manually instead using tracking templates?
2 And actually what is the difference with Google analytics?

3. If I am affiliate for some products how it helps me or this tool for those who manage other affiliates?
4 thus tool can mesure external click outs?

1f11185aae2f4f98b9de0dea0b8bcb89Aug 8, 2018
See detail
Founder Team
Laurent_TrackingDesk

Laurent_TrackingDesk

May 15, 2024

A: Spot ON Questions!!;)

1. We are very different than tune/hasoffers since they are mostly use by affiliate programs to manage their affiliates and advertisers.

TrackingDesk is mostly used by the affiliate marketer itself, to promote offers from affiliate programs.

Tracking templates: We have over 60 traffic sources predefined in TD, so you can create your campaign using the pre-built templates - no need tomanually configure the tokens/macros. The campaign URLs are produced with all the necesssary tokens.

2. Google Analytics - used to measure incoming and onsite behavior.
TrackingDesk is used to measure/track incoming traffic, outgoing traffic, incoming conversions and outgoing conversions.

3. This product is exactly for you.
4. TD tracks incoming visits (and all their attributes) and tie those incoming visits with the subsequent clicks out, conversions and revenues

5. TD can also fire the conversions / revenues to its original source - for instance your email marketing software - so you can tie the conversion to a subscriber.

Share
Helpful?

Q: 1.

How can I use this for my ecommerce site made with woocommerce?

I watched few videos of the tool, but not sure if it will be able to track sales in a woocommerce store. If it can, how? any guide before I make buying decision?

2. Also, if I don't want to use any paid traffic, just want to share an offer in pinterest for example, will I be able to do that too?

digital_X_entrepreneurPLUSAug 8, 2018
See detail
Founder Team
Laurent_TrackingDesk

Laurent_TrackingDesk

May 15, 2024

A: Hi there.
Woocommerce, shopify and other ecommerce systems allow you to add your TrackingDesk conversion pixels to your shop and even load in the pixel the conversion value.

There isn't a specific guide yet to set this up but we'll add some documentation in the coming days.

TrackingDesk will track any traffic and conversion, regardless of the source of the traffic.
While it's true that paid traffic should be measured very precisely, the platform tracks SEO, social or email marketing too.

Thanks!

Share
Helpful?

Q: Can I shorten the tracking link with my domain and keyword, For example, trafficsutra.

com is my domain and I am promoting a traffic offer so can I set the tracking link to trafficsutra.com/traffic

Please clarify my doubt so that I can purchase it.

SridharAug 8, 2018
See detail
Founder Team
Laurent_TrackingDesk

Laurent_TrackingDesk

May 15, 2024

A: Hi There - Sure you can add our tracking links to your short URL.

Our campaign URL's can be very long if you track many variables, so depending on where you promote the campaign, it might make sense to shorten them.

However, if the traffic source automatically populate tokens like {keyword}, {subid} etc... then by enveloping our links in a short url,you will loose the benefit of tracking each individual token.

Can you please add some context to your question? that would help me better advise you on this matter.
thank you!

Share
Helpful?

Q: Can TrackingingDesk help with tracking offline (phone) sales?

Let me give a specific example to clarify my question: Let's say I'm running some Facebook and Google ads for a client. The ads go to a landing page, then the landing page invites the prospect to fill out a form application (like through Wufoo Forms, or Typeform), then if the prospect is deemed to be a good candidate, they get on the phone with my client's sales team to complete the sale.

When offline phone sales are completed, would I be able to search for the buyer by name within Tracking Desk and determine if they originally came through a specific FB ad or Google ad for instance, or if they instead came through organic search or other social media efforts?

There are many moving parts here: Paid ads, landing pages, forms, and then an offline phone sale.

Does TrackingDesk actually store people's names when they enter the system so that the marketing can be linked to an offline phone sale?

Or is this beyond the scope of what TrackingDesk is meant for?

Thanks so much for your response,
David

281ae32d5c1f438a9ac59ae39203fe76Aug 7, 2018
See detail
Founder Team
Laurent_TrackingDesk

Laurent_TrackingDesk

May 14, 2024

A: Fantastic question David!

First and foremost, we don't track user data. This data is stored in typeform and pushed through your crm for the sales rep to finalize the deal.
What we do instead, we will tag the user with a dynamic value when such user first interacts with your ad (fb, adwords or organic. This tag will be sent as a hidden field to your form and follow through with a webhook or integration between the form and your crm.
The webhook can fire a first conversion toward Trackingdesk - lead, and when the sales is done, the crm can also fire a webhook toward trackindesk with the sales value .

When conversions are received, the unique tag that was initially set on the user will come back to TD so we can attribute it to the initial click (gclid, clickid etc..) which will tell you exactly what was the source (keyword and any other attribute) of the conversions.

And yes, all those moving parts are tracked by TD.

Hope that answers your question.

Share
Helpful?

Q: Where can I buy the upgrades (sticky Video etc)

MagingoPLUSAug 7, 2018
See detail
Founder Team
Laurent_TrackingDesk

Laurent_TrackingDesk

May 15, 2024

A: wrong forum

Share
Helpful?