• Gift Cards – a simple way to boost sales and delight clients.
• Resource Management – avoid double-bookings and keep everything running smoothly.
• Employee Commission Tracking – track who earns what with ease.
• Employees Page – show off your team right on your booking site.
• Customer API – connect Trafft to your other tools and automate your workflow.
• Coupon API – create custom discounts and special offers.
• Multiply Price by Number of People – automatically adjust pricing based on attendees.
• New API Endpoints – more flexibility for developers and integrations.

Hello, Sumo-lings!

We're thrilled to start by extending a virtual greeting to all of you who've eagerly awaited this deal and selected Trafft as your go-to booking and scheduling solution. With this message, we aim to share our progress on Trafft development between the last deal and the current flash sale and provide upfront explanations for certain matters.

What's the Latest & Greatest Since Fall? 🍁

🌟 We're excited to announce the launch of our latest iOS app 📱! Crafted to keep you seamlessly connected and in charge of your appointments from anywhere. The mobile app guarantees you can effortlessly handle your bookings on the move, with all the features you require right at your fingertips.

🌟 To enhance customer engagement, we've integrated a responsive Chatbot 🤖 that interacts with clients, offering instant assistance and boosting your efficiency. This seamless interaction is further complemented by our new Ratings & Reviews feature ⭐, empowering clients to share their experiences and enabling you to gather valuable insights for continuous business improvement.

🌟 Furthermore, we've made processing payments even more flexible by introducing a Payment Link 🔗 and specific Payment Methods per Service, along with a straightforward Refund Option 💰 to enhance customer trust and satisfaction. By combining this with the inclusion of Google and Apple Pay via Stripe 💳, transactions are now more versatile, seamless, and secure, creating a smoother booking experience from start to finish.

🌟 For those managing teams, the Employee Apple Calendar 🍎 and Multiple Outlook Calendars 📅 integration ensure that your staff stays synchronized and appointments are flawlessly coordinated.

🌟To enhance customization and gain deeper insights into your customers, we've introduced Customer Custom Fields ✏️. You can now precisely tailor your booking forms to gather the exact information required from clients, streamlining every interaction.

All these features are designed to not only meet the demands of today’s dynamic business environment but also to propel your operations toward greater efficiency and client satisfaction. We’re excited for you to experience these enhancements and look forward to supporting your business’s journey to success with Trafft!

💼 What’s the New Buzz Around White-Label Agency, and What's Coming?  🚀

For white-label agency accounts, we've introduced an API for client creation 🤝, making it easier to manage client accounts and seamlessly integrate them into your workflows. 

The White Label Google Calendar integration 🌐 is also here, offering seamless synchronization while removing Trafft branding, giving your agency accounts a more professional appearance and enhancing the overall user experience.

The Features & Integrations management per client 🛠️ is coming soon, delivering a tailored approach for each client and providing you with greater flexibility in managing client accounts.

Who's it for?

Trafft's White Label agency accounts are ideal for:

Agencies

Software companies

Website builders

Hosting platforms

Franchise owners

Anyone seeking to rebrand and sell the software as their own product 🎉

With Trafft, you can now offer clients a top-tier scheduling solution under your brand while earning consistent revenue. 💼

Unraveling the AppSumo Deal 😎🚀

We're keeping things consistent because why mess with a winning formula, right? Ready to dive in? Let's do this! 🚀

Tier 1: Ideal for beginners ready to dive in, this option offers one account equipped with 10 personalized features and the capacity to manage up to 40 employees seamlessly. Moreover, you can elevate your booking system with your unique Custom Domain and SMTP settings, both of which are considered personalized features in Tier 1.

Tier 2: Right here is where the magic unfolds! There are no boundaries, only pure freedom in scheduling.

Tiers 3, 4, and 5: These agency tiers are your ticket to success. Unlock access to the agency dashboard, where Tier 3 offers 5 Tier 2 licenses, Tier 4 provides 10 Tier 2 licenses, and Tier 5 grants an impressive 20 Tier 2 licenses.

Upgrade Notice: Enhancing your plan is a breeze—simply head over to our AppSumo page.

Thank you for your continued trust in Trafft. We can’t wait to see how our new features propel your business to new heights. Ready, set, schedule!

⏲️ Act Now! This 96-Hour Flash Sale Won't Last Long! ⏲️

When was your company founded & where is it located?

2014, Belgrade, Serbia

What are past projects, failures, or successes you’ve had in your career?

We’ve been developing software for over a decade. We started as an outsourcing company, working on small and large projects for B2B customers worldwide, that allowed us to learn enterprise software approaches, ways to build reliable, scalable, high-performance software. In parallel, we worked on our own products, wpDataTables (currently running on almost 80.000 websites), and Amelia (approaching 60.000 installs).

As we evolved, we no longer wanted to work on the clients’ software, so we discontinued the agency part, and now focus only on our own software. Since 2020 we’re developing Trafft, to be able to offer booking solutions outside of WordPress ecosystem as well.

What is your team size?

At the moment we have about 40 people in total.

There are 3 major sectors: product development teams (that focus on coding and testing), customer happiness, marketing; plus a high-level management and admin that manages all sectors.

Are you funded or bootstrapped?

We’ve been fully bootstrapped from day 1; and we always maintain healthy growth - i.e., we ensure we’re not pressured by runway.

What 3rd party tools is your product critically dependent on?

No critical dependencies. We do rely on hostings infrastructure, but it can be changed and we add servers from time to time. Also we do have integrations, but the software doesn’t depend on third party APIs for the core functionality.00

Where is your customer data stored?

We have data centers in US and EU (Hetzner).

How many customers do you have today?

There are 17000+ created accounts in total (many were just free trials). Average active accounts within 30 days is around 1500.

What’s the origin of the idea for your product?

Please see in the “Word from the founder” (first question) and in our About us page: https://trafft.com/about/

What problem is your product solving and how?

Partly answered in the “Word from the founder”.

The main problem is the need for service-based SMBs to be present online and accept online bookings without having to spend a lot of time and money on developing and maintaining a website.

We aim to create a much more intuitive and user-friendly interface compared to the majority of competitors, and judging by the feedback of existing customers we succeed in our efforts so far.

What’s the #1 thing you’re looking to gain from the AppSumo campaign?

Ideally, a “push” to our distribution, virality, followers base, marketing materials - everything that can help our growth with continuity.

Ongoing collaboration with agencies, influencers, building a better distribution network.

What are your plans with the customers, cash, and learnings from the AppSumo campaign?

In short: growth. With some more specifics: additional visibility and distribution channels, more marketing activities, mobile apps, WordPress native integration, Wix, Shopify and other platforms, Instagram and Facebook native integration, AI-based components that help the business owners and managers.

Hey there, Sumo-Lings! 🙋

I am Alexander, the Founder of Trafft - a platform that automates bookings, schedules, online payments, and helps service-based SMB owners and managers optimize their workflow. 👨‍💻

🔹Who is it for?

Most small businesses that work with customers, online (like online coaches, therapists, online Yoga instructors) and offline (salons, spa studios, home services, personal trainers, pet care, detailing centers), need a way to organize their schedules and bookings and to be present online. Almost every customer today researches a business online before actually visiting in person, and if a business doesn’t allow online booking, they will probably pick a business that does. 💻

🔹Why did we create Trafft?

We've been building Trafft since 2020 as a SaaS "sister product" of our popular WordPress booking plugin called Amelia, which is now used on almost 60,000 websites and counting. ​​🚀

When a business becomes more serious and grows, managing bookings from within the website may become suboptimal. Put straight, the website and booking management are two separate business components.

As an example, we had a barbershop owner who managed to grow one shop with 2 chairs into a franchise with 10 locations, 20,000+ regular customers, and growing. They could no longer rely on a website-based booking tool.

On the other hand, we noticed many businesses rely on social media for marketing and don’t even need a website. They accept bookings through direct messages, struggling to respond to everyone in a timely manner. We wanted to give them a tool that would make their lives easier without requiring them to maintain websites. 🤳

That's why we created Trafft, where just a few clicks are needed to launch a booking page or add a booking widget to an existing website, and that works equally well for large enterprises and solopreneurs. Today, Trafft serves large customers that process $100K+ in booking revenues per month, as well as numerous solopreneurs and very small businesses that join every day. 🥳

🔹Why are we on AppSumo?

Trafft was on AppSumo last year (great success and excellent feedback - thank you, Sumo-Lings! 🙏), and we saw that there are many agencies, web designers, and freelancers who would love to resell Trafft to their local customers. So, we've been working hard, and we've come back for a short period to provide you with the Agency plan under tiers 3-5! 🎉

🔹What's special about Trafft?

Our users enjoy Trafft and switch from competing solutions because they find the interface much more intuitive and easy to use. They appreciate the nice and modern UI/UX, as well as the functionalities (40+ features and growing), and the help they receive from our customer happiness team. 😍

🔹What's coming next?

New cool features are released every month, and we have a huge backlog. You can also influence the development plan through our Feature vote system: https://features.trafft.com

Hey Sumo-lings!

Long time, no see! Bet you didn’t expect to see Trafft back here, huh? Honestly, we didn’t plan on it either, but after getting so many requests, we couldn’t resist – so we’re running a quick Black Friday flash sale just for you!

The HIT feature for you Sumo-lings? Our AGENCY WHITELABEL version! You pay a one-time lifetime fee, and bam—you can resell Trafft accounts under your own brand to your clients. Best part? We’ve added two more tiers, and the higher the tier, the better the price per resellable account.

Pretty sweet, right? So don’t sleep on this—time is ticking!

We’ve been hard at work, and here’s just a taste of some of the NEW features we’ve rolled out since last time:

* Square integration – Connect with Square and accept payments seamlessly

* Apple sign-up and login – Stay in your favorite ecosystem

* Limit number of appointments per employee – Keep your staff from burning out

* Block clients from booking – Say goodbye to trolls

* Employees page on the booking site – Show off your awesome team to the world

* iOS and Android push notifications – Stay in the loop on the go

* Desktop notifications – Get notified right at your desk

* Dashboard in 10 languages – Use Trafft in your language!

* Booking form in 35 languages – Let your clients book in their language!

* HTML for the text editor – Fancy up your text with some styling

Time’s ticking —we won’t be here long!

Happy Black Friday, Sumo-lings!