Trafft Reviews

I would like to express my sincere gratitude to the Trafft team for their exceptional service and remarkable professionalism. My experience with them has been truly outstanding, marked by prompt responses and a high level of expertise. I highly recommend their services to anyone looking for reliable and customer-focused solutions. Thank you for providing such a fantastic experience!

As a business owner serving Arabic-speaking clients, I’ve been in search of a scheduling platform that seamlessly supports the Arabic language. I’ve been following Trafft for the past few years, and seeing how it evolved, I decided in 2024 to make it a core part of my business. The main reason for my decision was the full RTL (Right-to-Left) support, which is crucial for a smooth user experience in Arabic.

The addition of RTL support across the platform, especially on the client-facing side, was exactly what I needed. It ensures that both my Arabic-speaking clients and team have a seamless, intuitive experience. I do hope to see this feature expanded to the backend dashboard as well, which would make the platform even more user-friendly.

Here’s why Trafft is my top choice for appointment scheduling:

RTL Support: The full RTL support in Trafft is invaluable for Arabic-speaking users. The interface is perfectly suited for Arabic text, providing a natural and intuitive experience. This feature alone made Trafft stand out as the best option for my business.

Comprehensive Appointment Management: Trafft offers a powerful suite of features that makes appointment scheduling simple. Whether you’re handling one-on-one bookings, group sessions, or recurring appointments, Trafft provides a seamless solution for every need.

Client and Employee Management: The platform makes it easy to manage appointments for multiple employees and clients. You can assign appointments to specific team members, track their availability, and optimize their schedules without any hassle.

Automated Reminders: With automated reminders, Trafft reduces the risk of missed appointments. Clients and employees receive timely notifications via email or SMS, which helps to keep everything on track and improves business efficiency.

Advanced Analytics: The analytics tools in Trafft are a great help in tracking key performance metrics, from appointment history to employee productivity and revenue. The data-driven insights allow me to make informed decisions that drive my business forward.

Scalable for Business Growth: Trafft scales effortlessly with my growing business. Whether I have a small team or hundreds of clients, it adapts perfectly to my needs, which is important for long-term success.

Custom Branding and Integrations: The ability to customize Trafft with my branding ensures it aligns with my business identity. It also integrates smoothly with tools like Google Calendar, which further streamlines my workflow.

Responsive Customer Support: Trafft’s customer service is always responsive and helpful, which is critical when you rely on a platform to manage important business operations. Their support team is consistently available to address any questions or concerns.

Why I Chose Trafft in 2024:
The biggest draw for me was Trafft’s user-centric features, specifically the RTL support for Arabic. Watching how the platform has evolved over time, I’ve seen the team actively implement user feedback, which reassured me that this was the right tool to help my business grow. I’m looking forward to using Trafft to plan my projects for 2025 and beyond.

Looking Toward 2025:
As I look ahead, Trafft will be key to managing appointments, enhancing customer interactions, and boosting team efficiency. Its scalability and ease of use make it the ideal solution for a growing business.

Final Thoughts:
If you're running a business that serves Arabic-speaking clients or has an Arabic-speaking team, Trafft is an excellent choice. The platform is packed with essential features for appointment scheduling and offers full RTL support, which sets it apart from many others. Trafft will save you time, increase efficiency, and help your business grow.

For anyone seeking a reliable and scalable appointment scheduling solution, I highly recommend Trafft. It’s the perfect tool to help businesses like mine thrive.

I am a solopreneur and the app seemed a little quirky (I'm sure it was more me than the app) when it came to combining my personal GMail account and my business Google Workspace account.

Being the SuperAdmin, I had the Google Workspace account showing in the Features & Integrations and I tried to add in the personal GMail account there as well as an alternate calendar to check for competing appointments. It didn't see the personal appointments and after much digging I found the separate "Employee" integrations.

At first, all my appointments showed up doubled (still not sure what happened there) but finally Trafft to not only recognize other appointments and block those times but also to not double show booked appointments (either business or personal).

It is quite the comprehensive application and, to my mind, more powerful than Calendly from what I can see so far. Still tweaking it from currently using my CRM calendars but I think I have it licked now! :-)

I started using TRAFFT for 2+ year for managing my bookings, and it has been an excellent experience. The platform is incredibly user-friendly, making it easy to navigate and set up appointments. The interface is clean and intuitive, which saves a lot of time and reduces the hassle of managing bookings manually.

One of the standout features is the automated reminders, which ensure that both clients and staff are always on the same page. This has significantly reduced no-shows and improved overall efficiency. Additionally, the customization options allow me to tailor the booking process to fit my specific needs, which is a huge plus.

Customer support is also top-notch. Whenever I had questions or needed assistance, the support team was quick to respond and very helpful. Overall, TRAFFT has streamlined my booking process and improved my business operations. I highly recommend it to anyone looking for a reliable and efficient booking platform.

I absolutely love this software. The interface, the features, the overrides, the customization options…and im using it for someone it wasn’t built to do! That speaks volumes!

More success to the team!