Trafft Reviews

I was a long-time customer of both Amelia (their other WP product) and Trafft from their original campaign.
Despite having an existing Teir 2 account, I chose to buy a further Teir 1 account in this campaign as stated in the campaign "Previous AppSumo customers who purchased Trafft can upgrade their license to increase their feature limits." It was my intention to simply buy the new T1 and add it to my existing T2 account.
So, I bought my original T2 and a further T1 account ... and now they are refusing to process this upgrade as promised.
Very disappointing and narrow-minded customer service. Seems to be the way with more and more platforms on here.

Have had 2 few issues with it lagging out, but otherwise it is perfect! Love the email sending, texts and auto add to my calender. Would love if they could also add lapsula's automatic free whatsapp messaging system, i would love that. But otheriwse amazing product!

This is exactly what I needed for my business! i already have over 5 bookings it works great

OMG, I am obsessed with Trafft! 🤩😀

This SaaS tool has completely elevated my appointment booking game. Gone are the days of juggling multiple calendars and dealing with no-shows.

With its stunningly simple interface, I can manage everything effortlessly from one place. The white-label option is just icing on the cake for those looking to build a business around it.

I can customize booking pages to match my own and my clients' brands in just a few clicks! 📅

The automated notifications keep both me and my clients on track. If you're in the service industry and need a robust booking solution, Trafft is THE answer!

Don't miss out on this golden opportunity. It's worth EVERY SINGLE cent!

50 TACOS OUT OF 5! 🌮🌮🌮🌮🌮🌮🌮🌮🌮

Thank you, Alexander and Team for creating such an incredible tool! 💖🚀

I would like to express my sincere gratitude to the Trafft team for their exceptional service and remarkable professionalism. My experience with them has been truly outstanding, marked by prompt responses and a high level of expertise. I highly recommend their services to anyone looking for reliable and customer-focused solutions. Thank you for providing such a fantastic experience!

As a business owner serving Arabic-speaking clients, I’ve been in search of a scheduling platform that seamlessly supports the Arabic language. I’ve been following Trafft for the past few years, and seeing how it evolved, I decided in 2024 to make it a core part of my business. The main reason for my decision was the full RTL (Right-to-Left) support, which is crucial for a smooth user experience in Arabic.

The addition of RTL support across the platform, especially on the client-facing side, was exactly what I needed. It ensures that both my Arabic-speaking clients and team have a seamless, intuitive experience. I do hope to see this feature expanded to the backend dashboard as well, which would make the platform even more user-friendly.

Here’s why Trafft is my top choice for appointment scheduling:

RTL Support: The full RTL support in Trafft is invaluable for Arabic-speaking users. The interface is perfectly suited for Arabic text, providing a natural and intuitive experience. This feature alone made Trafft stand out as the best option for my business.

Comprehensive Appointment Management: Trafft offers a powerful suite of features that makes appointment scheduling simple. Whether you’re handling one-on-one bookings, group sessions, or recurring appointments, Trafft provides a seamless solution for every need.

Client and Employee Management: The platform makes it easy to manage appointments for multiple employees and clients. You can assign appointments to specific team members, track their availability, and optimize their schedules without any hassle.

Automated Reminders: With automated reminders, Trafft reduces the risk of missed appointments. Clients and employees receive timely notifications via email or SMS, which helps to keep everything on track and improves business efficiency.

Advanced Analytics: The analytics tools in Trafft are a great help in tracking key performance metrics, from appointment history to employee productivity and revenue. The data-driven insights allow me to make informed decisions that drive my business forward.

Scalable for Business Growth: Trafft scales effortlessly with my growing business. Whether I have a small team or hundreds of clients, it adapts perfectly to my needs, which is important for long-term success.

Custom Branding and Integrations: The ability to customize Trafft with my branding ensures it aligns with my business identity. It also integrates smoothly with tools like Google Calendar, which further streamlines my workflow.

Responsive Customer Support: Trafft’s customer service is always responsive and helpful, which is critical when you rely on a platform to manage important business operations. Their support team is consistently available to address any questions or concerns.

Why I Chose Trafft in 2024:
The biggest draw for me was Trafft’s user-centric features, specifically the RTL support for Arabic. Watching how the platform has evolved over time, I’ve seen the team actively implement user feedback, which reassured me that this was the right tool to help my business grow. I’m looking forward to using Trafft to plan my projects for 2025 and beyond.

Looking Toward 2025:
As I look ahead, Trafft will be key to managing appointments, enhancing customer interactions, and boosting team efficiency. Its scalability and ease of use make it the ideal solution for a growing business.

Final Thoughts:
If you're running a business that serves Arabic-speaking clients or has an Arabic-speaking team, Trafft is an excellent choice. The platform is packed with essential features for appointment scheduling and offers full RTL support, which sets it apart from many others. Trafft will save you time, increase efficiency, and help your business grow.

For anyone seeking a reliable and scalable appointment scheduling solution, I highly recommend Trafft. It’s the perfect tool to help businesses like mine thrive.

I am a solopreneur and the app seemed a little quirky (I'm sure it was more me than the app) when it came to combining my personal GMail account and my business Google Workspace account.

Being the SuperAdmin, I had the Google Workspace account showing in the Features & Integrations and I tried to add in the personal GMail account there as well as an alternate calendar to check for competing appointments. It didn't see the personal appointments and after much digging I found the separate "Employee" integrations.

At first, all my appointments showed up doubled (still not sure what happened there) but finally Trafft to not only recognize other appointments and block those times but also to not double show booked appointments (either business or personal).

It is quite the comprehensive application and, to my mind, more powerful than Calendly from what I can see so far. Still tweaking it from currently using my CRM calendars but I think I have it licked now! :-)

I started using TRAFFT for 2+ year for managing my bookings, and it has been an excellent experience. The platform is incredibly user-friendly, making it easy to navigate and set up appointments. The interface is clean and intuitive, which saves a lot of time and reduces the hassle of managing bookings manually.

One of the standout features is the automated reminders, which ensure that both clients and staff are always on the same page. This has significantly reduced no-shows and improved overall efficiency. Additionally, the customization options allow me to tailor the booking process to fit my specific needs, which is a huge plus.

Customer support is also top-notch. Whenever I had questions or needed assistance, the support team was quick to respond and very helpful. Overall, TRAFFT has streamlined my booking process and improved my business operations. I highly recommend it to anyone looking for a reliable and efficient booking platform.

I absolutely love this software. The interface, the features, the overrides, the customization options…and im using it for someone it wasn’t built to do! That speaks volumes!

More success to the team!

awesome tool that i'm using for my practice and my clients.

If you run any service-based or learning business that deals with booking clients or students. This is a NO-BRAINER deal.
Trafft is "PERFECT" for my busy, commercial, multi-room recording studio in Los Angeles.
And it's ONLY $79? WTF! We paid another booking service $49 per month for 12 years, and Trafft is sexier and works better than the other one.
For me to say that we love Trafft is not enough to share how we feel about it.
The only thing I'm sure the guys at Trafft are thinking about is a QuickBooks integration that will allow a booking to create an invoice in QuickBooks automatically. But for now, it only takes about one minute to manually create that invoice myself.
If you don't buy Trafft while it's available for the lifetime deal - You will hate yourself.

It's a good product but it's not polished and it's not involved in a few main problems they have and haven't fixed in the last year.
I bought this product more than a year ago and have had a few conversations with the support team - no solving of the issues, no development, no fixes. It is just what it is. All this is for group bookings:
CONS:
> The system is not optimized to ignore double bookings - one person can book a few times with no restrictions using any of the info (email, phone...anything) So if you have fixed seats in the class you can not control that one person can register for all the seats and block others to do this! The problem is not solved yet and it will not be!
> There is no appropriate table or even list form with fields, that you can track who and when is booked for some class. I need to use Zappier or Pabbly (it not happens with Albato and make.com - no support for them). So I need Airtable or Retable and a connection tool in order to see struturized view of the bookings. - it is really not usable for sure when you have group bookings. Messed with and with no interface near to the acceptable.
It is usable but with many many post processes operations if you need to have management over the information.
> If you have one class per day it needs to be chosen not only the day but the hour (even it is the only available option). After that you are receiving a lot of calls that system can not book because it is not intuitive in that case at all!
Pros:
> Modern interface - but not optimized as you can see above
> Easy implementation - fast deploy in your site
> Good interface design and customizations
I hope they will make it better some day.

Traftt could be an awesome product, if date polls was available. Unfortunately it is not. I asked twice, and twice the response was to create a feature request, and the number of upvotes would determine if this feature would be done, or not.

So I can't buy, as I need this feature and can't take a decision based on a hypothetical feature that could never be developed.

But IMHO, this feature is a must have to make Traftt a top-notch booking solution. Else, it's missing something. Even Tidycal provides this feature.

Also, the API should be extended so that we could automate bookings (in and out). In today's world, automation is the key for success.

Trafft is an automated booking platform equipped with robust features designed for service businesses and agencies managing multiple clients.

There are Pros and a few Cons too.

Read My Full review Here:

https://nimb.ws/SgwB4GO

😛 Pros:

User-Friendly Dashboard:

Easily manage customer accounts with synchronized Google, Outlook, and iOS calendars. Automated time zone management, buffer times, group bookings, and availability settings make scheduling simple.

Customizable Booking Pages:

Customize booking pages with branded themes and share links/QR codes for easy access. Integrate with WhatsApp, Acumbamail, and Mailchimp for seamless customer communication.

Mobile App:

Manage appointments, view schedules, and update bookings on the go with Trafft’s Android and Apple app, ensuring easy access to your calendar and client info anytime, anywhere

Accurate Time Zone Selection:

Trafft automatically detects the customer's time zone with precision, making it immune to VPN manipulations.

Read My Full review Here:

https://nimb.ws/SgwB4GO

🙏 Cons

Limited Customization for Client Portals:

Unable to customize individual client portals with unique logos and color schemes; settings are global for all accounts.

Form Design Limitations:

Lacks multi-stage forms like Typeform or Paperform, potentially making registration cumbersome for collecting extensive client information..

Read My Full review Here:

https://nimb.ws/SgwB4GO

Since I started using Trafft, appointment management has become incredibly simple and efficient. 🎉

The software is intuitive and well designed: in just a few clicks I can organize everything, saving hours of work each week. The calendar synchronization feature is a real lifesaver, as are the automatic reminders for clients.

Another thing I love is the flexibility-I can customize settings to suit my needs, managing schedules, services, and even online payment methods seamlessly. There is no more risk of mistakes or double booking! ✅

I highly recommend it to anyone who needs a reliable tool to manage appointments, clients, and their time. 💼👌

Thank you, Trafft, for simplifying my professional life! 🥳

Trafft is not new to me, as it has been my appointment booking system. I already have two Tier 5 (20x2) plans before and have upgraded to Tier 7 today. I am one of their avid fans, constantly sending emails (almost daily) for guidance (heheh).

And you know what? Their support is fantastic—shout out to Nikola, who is polite and guides me while correcting multiple bugs and issues in my account. (Cheers Man 🥂)

So why did I upgrade to the max agency plan? Here's what I've discovered that sets them apart from other LTDs:

1. Constant Updates - They deliver on their promises. If I find a bug, it gets fixed promptly.
2. Transparency - They are open about their roadmap and provide weekly updates.
3. Solid Founding Team - They have proven track records with successful exits.
4. Support - Not all LTDs offer fast support, but they deliver it reliably (Nikola 5 tacoos!).
5. Quality - The app is well-built, not clunky, and runs smoothly. They even have a mobile app, with a native White Label mobile app coming soon, which I am eagerly awaiting.
6. Easy to Use - I've tested it with several clients, particularly in the beauty industry—salons and clinics—and they love it.
7. Social Channels - You can verify their traction based on their social media following and engagement (they are particularly active on YouTube with 3.4K followers). I've audited their followers to ensure they're genuine, and they absolutely are.

To cut my lovely experience short, I have repeatedly asked their support if I could upgrade and stack my account with a higher license. Initially, they didn't allow it because the Appsumo license didn't permit it. Now that they have Tier 7, I've upgraded and want to have two stacks for 400 licenses (got 200 now but will upgrade in the incoming days more).

Room for Improvement: The other things I wish they would include are the following:

1. Ability to select multiple services, not just add-ons. For example, in a salon, customers want to be able to multi-select services during the booking process.
2. Search by mobile number or email, not just by name. Currently, appointments are based on names, and since I'm in the Middle East, there are many people with the same name, which makes it difficult to verify the correct customer.
3. CRM - Kanban Board. My customer requested an easy way to display daily/weekly appointments with a drag-and-drop feature to show status such as "in progress," "completed," etc.
4. Mobile App. The current app is not white-labeled. This is a crucial aspect of my offer, but if they find out it's from Trafft—the one I'm selling—they might switch to Trafft, causing me to lose my hard-earned customers.
5. Knowledge Base Link (Agency Owner) - From the perspective of 400 license owners, I would like an additional link in the sidebar that redirects users to my knowledge base, where they can watch tutorials on how to use the app.

Again! Best investment ever! ♥

Complete and easy to set up. Trafft is our meeting booking system. And no worries with a team growing, the tier 2 deal is unbeatable!

I bought it a few years ago and finally set it up as my only booking service for my business and I really like it, my clients like it.

Amazing tool. Been using it for a couple years.. Decided to upgrade my tier to support the team and future proof myself. Keep up the good work.

I've bought trafft 2 years ago when it was last on Appsumo and I've been hoping for it to come back ever since. It's such an incredible time saver, and they just keep on improving it. I hope it stays around for a long time, definitely indispensable for my business.