Trafft Reviews

I signed up for the initial free trial of Trafft Booking System and after a week purchased the Tier 2 lifetime access through AppSumo. I had a little problem getting the license added to my account but AppSumo and Trafft staff sorted it for me with no problems. It's now integrated onto my business domain and is working perfectly for bookings and payments. I love the finish I chose also as it's elegant, soft and professional. Delighted to have great software to use for my new business and also know that staff are on hand to help should anything arise that I need help with.

This is one of the gems on Appsumo. Trafft has created a solid product that has gained my trust. Support is amazing as well.

Read My Full review Here:

https://nimb.ws/SgwB4GO

After experiencing Trafft for myself and using it in my business and reflecting on the experiences of other real users, here’s my honest take.

Pros :

Seamless Onboarding -
From the start, setting up Trafft was simple and straightforward. The onboarding process guided me quickly through configuration, so I could start booking right away without any learning curve.

Intuitive and Clean Interface -
The design of Trafft stands out for its clean, modern look. Navigating the dashboard and features was a pleasure. The user experience is polished and works smoothly, even on mobile devices.

Powerful Customization -
One of Trafft’s biggest strengths is how customizable the booking pages are. I could easily match them to my own brand, and even create custom pages for clients who needed a specific look and feel, all with just a few clicks.

Advanced Booking Features -
Managing bookings is effortless. SMS and email reminders, plus automated notifications, significantly reduced no-shows and kept both me and my clients informed. The ability to manage everything from a central place felt like a real game-changer.

Read My Full review Here:

nimb.ws/SgwB4GO

Cons :

Occasional Lag and Minor Bugs -
While generally smooth, I did encounter minor lag on a couple of occasions, especially under heavy usage. These moments were rare but noticeable.

Confusing Licensing and Upgrades -
Buying additional licenses or upgrading tiers was more confusing than it should be.

More Integrations Desired -
Although most major integrations are covered, there are some missing features - like native WhatsApp notifications that would take the system to the next level.

Read My Full review Here:

http://nimb.ws/SgwB4GO

We've been using Trafft for a little while and paid for the subscription after liking it initially. But it has some odd features which means I'm now looking for an alternative.
When looking for availability in your calendar it will only consider existing "busy" entries. So you can be easily double booked if you've got other invites you haven't accepted yet.
I use it for 30 minute calls mostly - but if you add a buffer so you don't have back to back calls you get a 90 minute invite on your calendar - so you don't get a notification when the call actually starts.
Strange choices from the developers - and not ones they see as important to address unfortunately

We implemented Trafft for our clients in the beauty services industry and the feedback has been excellent.

The platform is very intuitive, both for the teams and for their end customers. Setting up services, staff members, and schedules is quick and free of unnecessary complexity. Calendar synchronization, automatic reminders, and online payment management have helped reduce missed appointments, no-shows, and have streamlined day-to-day organization.

Key strengths observed in the field:
- Easy to use, even for non-technical teams
- A clear and pleasant booking experience for customers
- Great flexibility in managing schedules, locations, and types of services
- A stable and reliable platform over time
- User support 100% responsive

It is a serious, professional solution, well suited for businesses that truly want to professionalize their appointment management.

For us, Trafft is one of the best booking platforms on the market for us.