6 reviews|Product detailsSearchSort by:Latest replyShowing 1 - 5 of 58 questionsNoah_MosesNoah_MosesApr 10, 2026See detailQ: Screen froze and no reponse from supportTesting it out and on some pages it lags or freeze after using the search. When would this be fixed?My team and myself wrote a few emails but got no response...Founder TeamAustinKerr_TrainwelApr 10, 2026A: hello, so sorry it seems the email you used had an issue. I've resolved this, please email again now with the exact pages you've having issue on.CommentShareShare Trainwel Helpful?0Log in to join the conversationLog inInnovativeMaxInnovativeMaxPLUSMar 27, 2026See detailQ: Do you support both Traditional and Simplified Chinese?Founder TeamAustinKerr_TrainwelApr 10, 2026A: no sorryCommentShareShare Trainwel Helpful?0Log in to join the conversationLog in017b0867b0394be18916ecea76cd09f2017b0867b0394be18916ecea76cd09f2PLUSMar 26, 2026See detailQ: White labelingWill white labeling and custom domains be a thingIf so when?Founder TeamAustinKerr_TrainwelMar 28, 2026A: We do offer full custom branded and themed cnamable public knowledgebases and custom branding on the site. but nothing further.Comment (1)ShareShare Trainwel Helpful?0Log in to join the conversationLog in017b0867b0394be18916ecea76cd09f2PLUSslow response timeSumoSproutSumoSproutPLUSFeb 14, 2026See detailQ: User / Staff replacementAssuming users can be replaced within our quota?ie. Only active staff can access the courses. And when staff leave, we can replace them with new staff access?Founder TeamAustinKerr_TrainwelFeb 16, 2026A: Yes that is correctComment (1)ShareShare Trainwel Helpful?1Log in to join the conversationLog in109643100467575973798yes that is correct!111954340189387749986111954340189387749986Feb 2, 2026See detailQ: Languages SupportedThis platform is available in Spanish. You can switch languages at any time from the language selector.Founder TeamAustinKerr_TrainwelApr 10, 2026A: yesCommentShareShare Trainwel Helpful?0Log in to join the conversationLog inPrevious12345678...12Next
Q: Screen froze and no reponse from support
Testing it out and on some pages it lags or freeze after using the search. When would this be fixed?
My team and myself wrote a few emails but got no response...
AustinKerr_Trainwel
Apr 10, 2026A: hello, so sorry it seems the email you used had an issue. I've resolved this, please email again now with the exact pages you've having issue on.
Share Trainwel
Q: Do you support both Traditional and Simplified Chinese?
AustinKerr_Trainwel
Apr 10, 2026A: no sorry
Share Trainwel
Q: White labeling
Will white labeling and custom domains be a thing
If so when?
AustinKerr_Trainwel
Mar 28, 2026A: We do offer full custom branded and themed cnamable public knowledgebases and custom branding on the site. but nothing further.
Share Trainwel
slow response time
Q: User / Staff replacement
Assuming users can be replaced within our quota?
ie. Only active staff can access the courses. And when staff leave, we can replace them with new staff access?
AustinKerr_Trainwel
Feb 16, 2026A: Yes that is correct
Share Trainwel
yes that is correct!
Q: Languages Supported
This platform is available in Spanish. You can switch languages at any time from the language selector.
AustinKerr_Trainwel
Apr 10, 2026A: yes
Share Trainwel