Trainwel Questions

Showing 1 - 5 of 58 questions
Noah_MosesNoah_Moses
Noah_Moses
Apr 10, 2026
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Q: Screen froze and no reponse from support

Testing it out and on some pages it lags or freeze after using the search. When would this be fixed?

My team and myself wrote a few emails but got no response...

Founder Team
AustinKerr_Trainwel

AustinKerr_Trainwel

Apr 10, 2026

A: hello, so sorry it seems the email you used had an issue. I've resolved this, please email again now with the exact pages you've having issue on.

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InnovativeMaxInnovativeMax
InnovativeMaxPLUS
Mar 27, 2026
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Q: Do you support both Traditional and Simplified Chinese?

Founder Team
AustinKerr_Trainwel

AustinKerr_Trainwel

Apr 10, 2026

A: no sorry

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017b0867b0394be18916ecea76cd09f2017b0867b0394be18916ecea76cd09f2
017b0867b0394be18916ecea76cd09f2PLUS
Mar 26, 2026
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Q: White labeling

Will white labeling and custom domains be a thing

If so when?

Founder Team
AustinKerr_Trainwel

AustinKerr_Trainwel

Mar 28, 2026

A: We do offer full custom branded and themed cnamable public knowledgebases and custom branding on the site. but nothing further.

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SumoSproutSumoSprout
SumoSproutPLUS
Feb 14, 2026
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Q: User / Staff replacement

Assuming users can be replaced within our quota?

ie. Only active staff can access the courses. And when staff leave, we can replace them with new staff access?

Founder Team
AustinKerr_Trainwel

AustinKerr_Trainwel

Feb 16, 2026

A: Yes that is correct

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111954340189387749986111954340189387749986
111954340189387749986
Feb 2, 2026
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Q: Languages Supported

This platform is available in Spanish. You can switch languages at any time from the language selector.

Founder Team
AustinKerr_Trainwel

AustinKerr_Trainwel

Apr 10, 2026

A: yes

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