Hi Austin, can I use the AppSumo licence to onboard external clients and independent consultants, giving them logins to introductory lessons, instructions and resources about using our services?
They may be paying customers, but we would not charge separately for Trainwel access.
Can users from different companies access this onboarding through one account, or would each company need a seperate license?
Hi Austin, I have a specific use case with Trainwel + Gumlet.
I want to use Trainwel as a private LMS for tutor training. Each tutor has an individual Trainwel login. My videos are hosted on Gumlet and embedded inside Trainwel courses.
Gumlet supports dynamic watermarks by passing user data through the iframe URL (e.g. user ID, first/last name, email).
I was so excited to see this product and was just about to purchase plan 5. However, I created a free trial account. I realized Trainwel only allows embed of Supported platforms: YouTube, Vimeo, Loom, Wistia, Twitch.
Will you be working on allowing Canva HTML or Canva Smart Link embed? Most videos, handouts, and presentations are in Canva, and it would be such an amazing addition. This is the only reason I did not purchase this product tonight.
Does anyone know how to get in touch with trainwel the site is down
Founder Team
AustinKerr_Trainwel
Jun 27, 2026
A: [email protected] if you ever have something urgent we also have an office line on our site and Google business page i won't post here. The site was down briefly but back up.
Can you please confirm whether I retain full ownership and commercial rights over the courses, PDFs, videos, SCORM packages, worksheets, and knowledge-base content I upload or create in Trainwel?
Also, does Plan 6 allow me to sell training access to external client companies, for example HR teams or managers from different organisations, as part of my own commercial training/consulting...
Founder Team
AustinKerr_Trainwel
Jun 10, 2026
A: yes everything is all yours. no this is for internal training only. 500 in one company. and yes users can be removed and replaced or just deactivated to get the slot back
Q: License clarity
Hi Austin, can I use the AppSumo licence to onboard external clients and independent consultants, giving them logins to introductory lessons, instructions and resources about using our services?
They may be paying customers, but we would not charge separately for Trainwel access.
Can users from different companies access this onboarding through one account, or would each company need a seperate license?
Share Trainwel
Q: Watermark videos
Hi Austin, I have a specific use case with Trainwel + Gumlet.
I want to use Trainwel as a private LMS for tutor training. Each tutor has an individual Trainwel login. My videos are hosted on Gumlet and embedded inside Trainwel courses.
Gumlet supports dynamic watermarks by passing user data through the iframe URL (e.g. user ID, first/last name, email).
My question is: when a logged-in user...
Share Trainwel
Hi! Can someone from support help me before making the purchase? Thank you
Q: Embed via Canva HTML or Smart Link
I was so excited to see this product and was just about to purchase plan 5. However, I created a free trial account. I realized Trainwel only allows embed of Supported platforms: YouTube, Vimeo, Loom, Wistia, Twitch.
Will you be working on allowing Canva HTML or Canva Smart Link embed? Most videos, handouts, and presentations are in Canva, and it would be such an amazing addition. This is the only reason I did not purchase this product tonight.
Thank you
Share Trainwel
Q: The site is down
Does anyone know how to get in touch with trainwel the site is down
AustinKerr_Trainwel
Jun 27, 2026A: [email protected] if you ever have something urgent we also have an office line on our site and Google business page i won't post here. The site was down briefly but back up.
Share Trainwel
Q: Scorm export and use
Can you please confirm whether I retain full ownership and commercial rights over the courses, PDFs, videos, SCORM packages, worksheets, and knowledge-base content I upload or create in Trainwel?
Also, does Plan 6 allow me to sell training access to external client companies, for example HR teams or managers from different organisations, as part of my own commercial training/consulting...
AustinKerr_Trainwel
Jun 10, 2026A: yes everything is all yours.
no this is for internal training only.
500 in one company. and yes users can be removed and replaced or just deactivated to get the slot back
Share Trainwel