Transcript.LOL Reviews

I had no choice but to come back well after getting Tier 4 here on AppSumo to leave a real life review. They've changed the way they do business and left Sumolings in the dust with a terrible deal. In order to get clean transcripts without "Transcribe in US English Transcribe in US English Transcribe in US English" embedded everywhere, you have to pay for "Unlimited"

I asked if AppSumo customers would be rolled into the new model and they told me no, I'd need to sign up for the "unlimited" subscription.

This is a total bait and switch and a total waste of money. Don't trust anything this company ever sells.

--Follow Up--

Look at the owner's reply below, that will tell you he favors revenue over reputation. Next, look at the most recent questions asked here on AppSumo, other users are wanting to know the exact same thing and calling it a "bait and switch" as well.

I hope AppSumo sees this and gives everyone a refund.

Very disappointed by Transcript.lol. We can't even change AI model to a superior model even with the given credits in our plan, thats a paid feature only for subscribers. We are constraint only with low AI models. This is indeed a limitation done on purpose. i wouldn't recommend this app/service to anyone.

I really enjoy this tool. It has evolved since I bought it. I love the AI feature to analyze your transcript (customer insights, customer pains, for example). I also use the new feature to transcribe the WhatsApp audio that I receive. Very helpful for me.

The good thing that the product is constantly being updated and new functionalities are being added. The tool has changes significantly since I bought it.

However, I once uploaded a long video and run out of credit mid-way. I wasn't able to see the transcription at all, it simply asked for money. So, in fact, my credits have been wasted - I don't have even a part of the video transcribed unless I pay extra. Either I pay or wait couple of weeks for my credits to renew.

Support has not responded to my query about this. I don't think this is fair. The tool should know that I don't have enough credits and should ask me if I want to proceed beforehand.

I am very disappointed in this company. I had a major personal situation in which I was not able to redeem this in the window provided. There were about 4 other companies that I wasn't able to redeem as well. When I came back, this was the only one who had no mercy, despite my requests. I get it. At the end of the day, it was my fault. My four codes were sacrificed and I'm out the funds. But honestly, I would expect (perhaps hope) a company that is launching here on AppSumo, to have a spirit of compassion. I missed the "deadline" by a couple of days. But alas, there was fair notice given, even if I didn't get it.