Room for improvement
Update: Thanks Mert, for your reply and comments to my points. When will the mentioned improvements be implemented. Do you have a timeline / estimation, and how can I know when it's live? Is there a newsletter I can join or will I get as a user a release email anyway?
Original: Signed up in a breeze and everything is straight forward at the onboarding. Good job so far. Then I added a folder which I can not open for some reason to add a password.
Okay, let's add a new password on the main screen then and select that folder. Nope, I can add the password but can not select the newly created folder. Strange...
I open the password details - only possible via the three dots > open - which should also work just by clicking on the name. No? Anyway...
Click on [Launch website] triggers a Warning popup: "You are being redirected somewhere other than TransferChain. Can you accept this?" Ahm... you kidding me! Why would I need to be reminded of this?
Alright another unnecessary click...
Finally on the website I want to login. But wait a minute. Why is there no password via the little icon available? (Note: Exact URL matching disabled - in the password settings)
So this should work but why does it not work - good questions. After playing around for a few minutes and adding another password... let's try again.
Wow! The password is now available. But honestly no idea why there is such a delay.
To sum up my experience: Clean design with some (folder and usability) flaws and slow (password) loading times when using the chrome extension. Happy to test again and change my review after improvements.
MertBaser_TransferChain
Jul 31, 2025Hi Elias,
Thank you for taking the time to share such a detailed and thoughtful review — we truly appreciate it.
I’ll do my best to address all of your points and feedback one by one:
1) “Launching Website” warning pop-up – You’re absolutely right. After reviewing this with our team, we agreed that this pop-up is unnecessary. We’ve already made the change ✅, it will be removed in the upcoming releases.
2) Opening password details – You mentioned it only seems possible via the three dots. In fact, it can also be accessed by double-clicking the item, which achieves what you were expecting ✅
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Regarding points 3–6, we’re already working on a major “Collections” upgrade, planned for release in August 🚀, which will address these needs:
3) Multi-selecting passwords – You shared that the action buttons disappeared after multi-selection. Because every action on our platform runs through our security protocol (client-side & end-to-end encryption, data fragmentation, and blockchain authorization), simultaneous actions require additional optimization to maintain the secure protocol's flow. With the new Collections structure, multi-select actions will be available.
4) Selecting a folder on password creation – As you're probably aware, the UI (location field) is already in place, and with the new Collections architecture, you’ll be able to assign items to specific locations as expected.
5) Copy-to / Moving items – You noted that the current approach duplicates passwords and hurts the UX. You're right! This was one of the major reasons why we wanted to introduce our new 'Collection' architecture. The Collections upgrade will allow you to add a password to multiple collections without any duplication. For example, your cloudflare.com login can live in three different collections plus your main “Passwords” section, and any edit will automatically sync everywhere.
6) Password sync delay in the Chrome extension – This is uncommon, but can occasionally occur. Since security and privacy are always our top priority, every password passes through our patent-pending protocol, which is the most secure approach in the password manager industry. This can rarely cause slight delays, but the upcoming upgrade includes major optimizations to virtually eliminate this issue.
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We’re thrilled that you liked the clean design ✨ and truly hear your feedback, most of which is already in the works, and we’d love for you to experience TransferChain Pass once these updates go live — we hope to deliver the seamless experience that earns back those extra stars ⭐.
Thank you again for supporting us and TransferChain Pass. We appreciate your attention to detail ☺️ If you’d like to share future feedback directly, you can always reach us at founders@transferchain.io — we’d be happy to hear from you personally.
Kind regards,
— Mert | TransferChain 🔐