TransferChain Drive

Product details
ItshimItshim
ItshimPLUS
May 3, 2024

Q: I send a transfer link to download and tried it my own on safari browser and it went to do everything until ...

the last one file was showing downloading forever and nothing happened. I also tried sending via email it worked once but then later nothing was happening when I clicked to upload. Seems a lot of glitch but otherwise its promising.

And do i have to add my pass-phrases every time as it happened to me few times

Then many times it showed TIMEOUT after entering the passphrase by uploading and then it showed ALREADY CONNECTED but still not showing the app.

And there is not way i can move left or right for previewing files, which is of no use of having the option to preview. Will this change?

Founder Team
Ozan_TransferChain

Ozan_TransferChain

May 14, 2024

A: Hi Itshim,

We are not experiencing any upload issues in our ongoing tests at the moment. You might be using a VPN, anti-tracking software, or similar services that could be affecting or blocking your connection to our protocol.

If you believe this isn't the issue, please reach out to us at support@transferchain.io. We are here to help and would be happy to investigate this matter further with our team to solve your issue as soon as possible!

Regarding your feature idea, we were already planning to add this feature to our roadmap - so thank you for recommending it.

Hope this helps!
Ozan

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\a VPN, anti-tracking software, or similar services that could be affecting or blocking your connection to our protocol.\

I hope this works with those privacy conscious technologies in effect