TransferChain Drive

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Member since: Jul 2022Deals bought: 53
3 stars
3 stars
Posted: May 10, 2024

Love the encryption promise, getting stuff on is a bit problematic

I bought tier 2 and wanted to love this. But it turns out the 50 file upload limit is a problem. Combined with the lack of nesting/sub folder ability within the spaces, its not compatible to import from my existing OneDrive system easily and is giving me brainache 🤣. Currently considering how I can reorganise or just go back to Mega where I can leave an upload job and everything copies... If you have plans on either count, good to hear. Thanks.

Founder Team
MertBaser

MertBaser

May 20, 2024

Hi there ChristineW,

Thank you for your review and for sharing your experience! ☺️

Glad to hear you appreciate our encryption promise. Ensuring the security and privacy of your data is our top priority. Thus every improvement and development we make follows our core mission. 🔐☁️

The 50 file limit arises from our client-side & end-to-end encryption and cryptographic file splitting. As your data gets encrypted on your client and gets split into chunks before it leaves your device, we always want to provide the most optimized service across all kinds of low and high-performance devices. Thus optimizing file counts becomes crucial to maintaining our promise of speed and performance.

Feedback from our community is invaluable, especially when prioritizing future improvements. We already have plans to improve the 50-file limit within Q3 2024 significantly - along with additional enhancements to better meet the needs of our users. 👨🏻‍💻

Thank you for your patience and for giving us the opportunity to improve. We're committed to delivering a solution that meets your needs and exceeds your expectations. 🎯

Kind regards,
Mert

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