Translate.Video

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Member since: Feb 2024Deals bought: 5
1 stars
1 stars
Posted: Aug 1, 2024

Yes, but NO !

A friend advised me to take a look at Translate.video's offer on AppSumo.

I was seduced by the offer and bought Tier 3 with 120 minutes of translation to test it out. My requirement is 40 hours a month, but I wanted to test it out first before taking Tier 9 and investing almost $1,000.

Registration is going well.

But when it came to cloning my voice (because yes, I want to use my voice for translations), things started to get complicated.

I have to read 2 texts to clone my voice, unlike all the other solutions where you just drag and drop a video to clone a video. But everyone has their own system and I'm not criticizing but I find it more complicated.

I'm starting the configuration and I've got bug after bug... I can't clone my voice. I try again and ditto, even though I'm getting validation messages.

I contact support, who get back to me within 24 hours with a tutorial.
I repeat the cloning configuration (same as the first time) and I get a validation message. But despite the validation message, it didn't work.

So I decided to send a demo Loom video to the support team and they got back to me within 24 hours (that's cool).
(that's cool) and they fix the bug. I can now try again and it works. Yippee

I clone and insert a 3-minute video with my voice. The translation is good, but the lip-sync is still missing.

So I start to drag and drop a second video of about 10 minutes and then the drama. The system tells me I've exceeded my quota...
Impossible, I've taken a 120-minute shot!

But no. In fact, on App sumo they didn't mention that you have XX minutes, in my case 12 to minutes of basic cloning (using voices from their database).

I checked their Appsumo offer, thinking I'd missed something, but nope. It's nowhere to be found.

I wasted 4 days trying to set up their system, watching their out-of-date tutorials, only to be unable to use their voice cloning software.

I'm very disappointed, especially now that support isn't answering me...

Thanks AppSumo for the refund.

My opinion is that translate.video will be a good application in a few months.

Founder Team
satvik_vitra

satvik_vitra

Aug 11, 2024

Hi Jerome, I'm sorry you are facing trouble. Please give us some time, we'll make sure we get in touch with you. You have to consider Voice Cloning minutes as a part of Premium minutes, there's also a way to top-up those minutes if needed, considering your requirements.

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