Q: Ai training & Automation
OK, and in case we want to use AI training & Automation (T3) so that the company responds to customer emails automatically, is it possible?
1- I create MIND with list of solutions to typical customer mail questions.
2- now, the customers and their new questions/successes, receive automatic answer based on the mind that already created before.
3- What are the token costs?
Felipe_TriploAI
Nov 23, 2024A: Hey!
Sure, this is almost the same use case I have with my Triplo AI documentation when answering support tickets. I have a mind will all info from Triplo that feeds prompts where the user questions are "selection" (from the awareness feature.
Regarding "automatic" we deliberately decided NOT to allow Triplo AI to do anything by itself. It does not reply, answer, generate anything by it's own. The reason? AI is not trustful enough for this. I'm don't see a scenario where I would trust AI to answer my users, clients, leads, partners or anything alone. We empower you to do more not AI to do for you.
Tokens costs are: 10% of the amount of tokens when training minds (out of your allowance (which is almost irrelevant) then the amount of tokens used on your prompts.
Take care
Felipe