AstpQ: credit charge
hello,
i have tier 3 but it seems it cost 10 - 15 dollars every few days. I use gpt 5.2 with open ai key or anthropic claude sonnet 4.5 using openrouter api. the results are similar. averge 10 dollas every few days less than a week.
I emailed a few days ago and have not heard back. could you clarify if this is normal? it become expensive for me. Any other ways to use credits that still give me deep knowledge without breaking the banks?
Felipe_TriploAI
Jan 23, 2026A: Thanks for the awesome questions, Astp!
You're killing it as a prompter, seriously!
See, we never built Triplo AI to be a "Premium Tokens Lifetime Deal." We never thought of allowances as a feature or pricing option for our users. It's really just there to help people who aren't super tech-savvy get access to AI and Triplo AI without the hassle of creating new accounts, copying APIs, all that stuff.
I'm sure you're getting great value from your AI generation (and wow, it must be a TON because I use Sonnet myself and never come close to using that much), but honestly, you're proving we made the right call. Can you imagine if we had over 10,000 active users racking up bills like that? No way.... It's just not feasable.
It'd be totally unsustainable, and we've got a rule here: No "heavy hearts" emails for our users! We designed Triplo AI with long-term sustainability in mind from day one.
Rock your BYOK and make the most out of all these tokens using Triplo AI features.
About your ticket, I personally review every single one that comes through, so I'm pretty confident nothing slipped past me. That said feel free to reach out again. You can either shoot us an email at support@triplo.ai or submit something through https://support.triplo.ai, whichever works best for you.
Take care
Felipe