Q: Software Clarification Questions
Hello Support Team,
1.) I would like to use your software to automate some of my repetitive tasks. How can I automate a process with your software when a software doesn't have a MCP server, nor does it have OpenAPI? Can you provide me any use cases to assist me in creating an AI workflow and any video training you have available?
2.) Can your software assist with managing email inbox or just reply to emails? Please provide instructions and all email features / capabilities your software offers.
3.) What happens after January 2027 for the plans increased/doubled features? Please explain in detail.
4.) With your software being AI powered, does your software provide MCP server?
5.) Does your software have OpenAPI or plans to have this feature on your roadmap?
6.) Can your software work with other software AI agents?
Felipe_TriploAI
Jan 14, 2026A: Hey Thomas!
Thanks for reaching out with these questions. Let me walk you through each one.
About automating tasks without MCP or OpenAPI
Great question! Triplo AI works a bit differently than traditional automation tools. It's designed as an AI assistant that lives across your entire system, so you can trigger it anywhere you're working using hotkeys (like Ctrl+Tab). The Automations feature lets you create workflows that process text, make API calls. You can set up custom JSON headers for requests, which gives you flexibility to connect with various services. For detailed guidance on setting these up, check out the Automations guide at documentation.triplo.ai/using-triplo-ai/automations. You can see automations in detail at https://www.youtube.com/watch?v=L2ebCeD58jY
Email management capabilities
Triplo AI can help you compose and improve email responses using SmartPrompts, which you can trigger with hotkeys while writing in your email client. You can create Custom Prompts tailored specifically for email tasks, like adjusting tone, expanding ideas, or rewriting content. However, it doesn't currently "manage" your inbox automatically or sort emails for you. It does nothing by itself. We don't see AI at this point of "agency" yet. One day, maybe... We aim on empower you.
What happens after January 2027
Those doubled features you're getting (like the jump from 25 to 50 Custom Prompts) are yours to keep and aren't going anywhere. What we'll be looking at in January 2027 is just the boosted monthly allowance. If it ends up being too much of a financial hit, we might dial the monthly allowance back to 2 million tokens per device. But if things are good, we'll stick with the 4 million (which honestly, I'm pretty confident we will). Either way, your lifetime access stays solid with all those doubled features and your core token allowance of 2,000,000 tokens per month per device on the models that support it.
MCP server and OpenAPI
I don't have a feature that allows you to connect to 3rd party MCP servers. This may eventually come but I'm strongly against selling roadmaps so consider we won't have it and take an educated decision based on the value that Triplo AI offers you today as is.
Working with other AI agents
Agents is a fascinating term that gets thrown around pretty loosely these days. It can mean anything from basic automation to sophisticated networks of independent processes all coordinated by another system. So it's worth clarifying where we actually stand. Triplo AI is built to be your productivity assistant. If you're thinking about the simpler agent definition, yeah, it can trigger your "agents" through its Automations feature. But the complex, multi-process orchestration stuff? Nah, that's not really what it's designed for.
Hope this helps clarify things! For those last couple of technical questions, definitely reach out through official support to get the complete picture.
Take care,
Felipe