Verified purchaser
Exceptional dev team and support
I must emphasize that this review is unsolicited and offered sincerely and independently, and it is more regarding the company behind the product and not (yet) the product itself. I highly recommend this company, not solely for the software I recently purchased and intend to test (even if i do not strictly need this, because I have already acquired a similar and valuable product called Voila from this store, somehow with fewer limitations). Although the ability to use this software on mobile devices and different machines, not just via browser, is undoubtedly a plus, I have not yet tested it enough to provide a specific judgment. However, I believe there should be an expansion to language models beyond GPT 3.5 and be open to future updates and even different LLM then openai's.
My review focuses on the company's exceptional customer support and dev team for their products. In particular, I purchased their software management product for WhatsApp and must say that I have rarely experienced such attentive customer service as provided by this company, especially from one of the developers, Rami. They are absolutely focused, they do exceed the expectations and never let the user hanging. The team does not promise things they cannot sustain and the risk of "death" of their product is close to zero. Highly recommend the company and developers.
I wholeheartedly recommend this company for their expertise, professionalism, and willingness to listen to user needs.
Felipe_TriploAI
May 9, 2024Thank you, Gab!
I completely agree with you. Throughout my extensive experience using, buying and selling software, I cannot recall any individual or company that has demonstrated a greater commitment to serving their customers than Rami and Elbruz.
Even before joining forces with them to launch Triplo AI, I was a loyal customer of WA Web Plus, holding multiple agency licenses. I have personally witnessed their unwavering dedication, agility, and exceptional support for their customers and partners over an extended period of time. This level of commitment is truly rare, and I consider myself fortunate to build Triplo AI with them.
P.S. Don't forget to check out our latest releases! In the last couple of days we released new versions for Desktops, Android and the long waited iOS. Free yourself from the browser :)
Wishing you a fantastic week!
Felipe