75add1bfdde64445bfcd97618ba61039Q: I am trying to figure out why I would use Trustmate over your competitors?
I haven't seen any comparison between Trustmate and others.
Dawid_TrustMate
May 21, 2024A: Hi there!👋
First of all, thank you for asking this question!😉 We understand that you want to get the best solution possible, so we're more than happy to explain our advantages.
We've been developing the system for over 6 years now, and since the very beginning, our customers have played a crucial role in creating a product roadmap, so all the most important features are tailored
to the needs of starting, scaling, and large, established businesses. 🤝
Every month, TrustMate gets many new features, upgrades, and changes to help you get the most out of every review.🚀
Some of the advantages Sumo-lings have access to are:
- highly effective review collection process - avg. 25% of customers leave a review.
- modern, interactive, intuitive, and customizable interface, combined with best-in-class user experience, that makes your customer feel as if the review collection process is just another contact with Your unique brand. You can adjust the color scheme, layout, theme, content and event icons used to rate your products and company in the review invitation.
Other key advantages are:
- SEO-Optimized Reviews: User-generated content is only indexed on your website, maximizing your SEO potential with valuable content.
- Multi-Platform Integration: TrustMate seamlessly integrates with Shopify, WooCommerce, PrestaShop, Magento, Sky-Shop, OpenCart, Shopware, Instamojo, and many more.
- Automated Review Requests: Automatically send review requests via email, SMS, pop-up forms, and QR codes/NFC.
- Customizable Widgets: Display reviews on your site using customizable widgets.
- Multi-Language Support: Available in 20 languages, including English, Spanish, French, and German.
- Intelligent Feedback Form: Collect detailed comments with an innovative hint system.
- Negative Review Mediation: Address negative reviews privately before they go public.
- Comprehensive Reports: View all review data in a user-friendly format.
- Custom Surveys: Create surveys with custom questions, open-ended questions, multiple choice options, and ratings.
If you'd like to learn more about specific features or have any questions - please don't hesitate to reach out to us via chat on our website: https://en.trustmate.io/ or send us an e-mail at: support@trustmate.io
We're always happy to help!
Take care,
Dawid
TrustMate team
Verified purchaser
Hello Dear,
We didn't think of that, but it's a great point! 😊 What would help you decide to work with us? In Europe, we compete with giants like TrustedShops and Ekomi. We've managed to surpass them in Poland over the past 6 years.
The outdated approach and lack of active collaboration with clients from some competitors mean they might miss the train. That's why we're here. I could prepare 100 comparisons for you, but the most important thing will be the dialogue and questions you ask. Let's start a conversation and address any specific concerns or needs you have. 🌟
Looking forward to your questions and helping you make the best decision!
Best regards,
Pawel