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Q: Is it possible to use the tool to autoreply reviews?

E.g. somebody submits Google Maps review of X stars, I would like the tool to automatically reply in 15 minutes with a text from a pool of predefined replies.

LudojaPLUSMay 29, 2024
Founder Team
Dawid_TrustMate

Dawid_TrustMate

May 29, 2024

A: Hi Ludoja! 👋

Thanks for your question! Yes, it is possible. ✅

TrustMate offers an auto-reply module that automatically posts comments to positive reviews with your content. Each comment is added between 7 AM and 7 PM in your account's time zone. 🚀

You can add multiple predefined replies and the system will use them randomly.💬

Should you have any additional questions, feel free to reach out to us at support@trustmate.io 🤝

Best,
Dawid
TrustMate Team

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LudojaLudojaPLUS
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Posted: Jul 23, 2024

Hi David, the feature did not work for GMB. When contacting support I was said that there is a glitch, do you know whether it is fixed already?