hi, I am reaching out AGAIN here since the email support looks like it is not working (I have sent several emails with detailed descriptions of the pending issues since last week and so far no knowledge). You must be very busy but I need some help.\u000ato recap.\u000aThe only 2 domains working are the ones that you set for me\u003B I was not able to\u000aThe other domains that I was able to set up are not working\u003B when I try to post an article, an error appears\u000a\u002D since i have a Tier 4 plan, I was trying to set up a team, but the Domain part of the setting is not working, i already set the DNS but the platform has not confirming since last week\u000a\u000aat this moment, i am waiting to see if there is any support available, This product have a lot of potential but the lack of support at this moment makes me wonder if should wait more time

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hi, I am reaching out AGAIN here since the email support looks like it is not working (I have sent several emails with detailed descriptions of the pending issues since last week and so far no knowledge). You must be very busy but I need some help.\u000ato recap.\u000aThe only 2 domains working are the ones that you set for me\u003B I was not able to\u000aThe other domains that I was able to set up are not working\u003B when I try to post an article, an error appears\u000a\u002D since i have a Tier 4 plan, I was trying to set up a team, but the Domain part of the setting is not working, i already set the DNS but the platform has not confirming since last week\u000a\u000aat this moment, i am waiting to see if there is any support available, This product have a lot of potential but the lack of support at this moment  makes me wonder if should wait more time

Krishna_Anubhav · Answer

Hello,\u000a\u000aI apologize for the inconvenience you\u0027ve experienced, and I appreciate your patience. I understand the importance of resolving these issues promptly. Let me address your concerns:\u000a\u000a1/ Domain Setup Issues: I\u0027m sorry to hear that you\u0027re facing difficulties with domain setups. Please make sure that you\u0027ve correctly configured the DNS settings, and the changes have propagated. If the issue persists, it\u0027s advisable to double\u002Dcheck the DNS settings and ensure they match the provided instructions. If the problem persists, please provide additional details, and I\u0027ll do my best to assist.\u000a\u000a2/ Team Setup for Tier 4 Plan: If you\u0027re having trouble setting up a team, I recommend reaching out to our support team at support@tryhumanize.com. They will be able to investigate the issue more thoroughly and provide you with specific guidance.\u000a\u000a3/ Email Support: I\u0027m sorry to hear that you\u0027ve had difficulty with our email support. We\u0027ll certainly look into this to ensure that inquiries are being addressed appropriately. Your feedback is essential, and we\u0027re committed to providing timely and effective support.\u000a\u000a4/ Posting Article Error: For the issue related to posting articles and encountering errors, please provide specific details about the error messages or any other relevant information. This will help us understand and resolve the issue more efficiently.\u000a\u000aIf you have screenshots or additional details related to these issues, you can send them to support@tryhumanize.com for a more accurate assessment.\u000a\u000aThank you for bringing these concerns to our attention, and we\u0027ll work to address them as swiftly as possible.\u000a\u000aBest regards,\u000aKrishna

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