A: Hi,

Thank you for reaching out. I'm sorry to hear about the trouble you're facing with the initial setup.

To assist you better, could you please provide more details about the issue? Specifically, any error messages you're encountering or steps you've already taken would be helpful.

In the meantime, our support team is working to address your email query. Your patience is appreciated, and we'll do our best to resolve the issue promptly.

If there's any specific information you're looking for in terms of setup, feel free to let me know, and I'll provide guidance accordingly.

Best regards,
Krishna