TU Latch Questions

Showing 1 - 12 of 12 questions

Q: Can I use Tu Latch to protect my Business and Personal Facebook, Youtube Channel, Twitter, etc?

csolivecPLUSJan 14, 2025
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Founder Team
Patxi_ba

Patxi_ba

Jan 14, 2025

A: Hello csolivec. Yes, you can use the Latch app to protect your personal accounts like Facebook, YouTube, Twitter, and others by enabling TOTP-based 2FA.

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Q: Users

1. Can a user be deactivated
2. Can I assign a new user in place of a deactivated user.

TGPEdited Jan 14, 2025
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Founder Team
Patxi_ba

Patxi_ba

Edited Jan 15, 2025

A: Yes, with the Latch Support Tool (LST), you can deactivate a user by updating the authorization flow, as the system allows you to remove inactive users and add new ones. The flow is editable, so you can update it to include or exclude specific users (trough account id) as needed, ensuring flexibility and control over access and operations.

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Q: Does this integrate with Google Workspace (cloud identity)?

We run on Google Workspace, is there a way to sync the users and organizational units from Google Workspace into Latch?

Karlfrankeser+TicinocomPLUSJan 14, 2025
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Founder Team
Patxi_ba

Patxi_ba

Jan 15, 2025

A: Hi Karlfrankeser+Ticinocom. Currently, Latch does not offer direct integration with Google Workspace (Cloud Identity) to automatically sync users and organizational units.
If syncing with Google Workspace is critical for your operations, we’d love to hear more about your use case to evaluate it for future updates. Let us know if you have any additional questions!

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Q: TOTP MFA

Hi, will it be possible to use Microsoft Authenticator or Google Authenticator for the 2FA instead of using the Latch mobile TOTP ?

huzairiJan 14, 2025
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Founder Team
Patxi_ba

Patxi_ba

Jan 14, 2025

A: Hello huzairi, if you’re referring to the authorization processes (2-Factor Authorization) created with Latch, these must be paired with the Latch mobile app. This is because Latch’s advanced features, like locks, real-time alerts, and custom workflows, are specifically designed to work with its app.

However, if your question is about using TOTP codes for 2FA, yes, you can use other apps like...

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Q: Are there any plans to update the WordPress plugin?

OSUMOJan 13, 2025
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Founder Team
Patxi_ba

Patxi_ba

Jan 13, 2025

A: Hi OSUMO, we regularly update the Latch plugin for WordPress, which enables the integration of Latch into the WordPress authentication process. As part of our commitment to continuous improvement, we recently introduced a new plugin called 'Paranoid Mode.' This innovative feature enhances control over WordPress operations by safeguarding its database with multiple levels of authorization,...

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