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Member since: Aug 2015Deals bought: 38
1 stars
1 stars
Posted: Jan 18, 2025

Horrible customer support…

Horrible customer support…

They are not responding to any emails

And so far I am not happy with the software either as basic things don’t seem to work.

Founder Team
Steve_TubeIQ

Steve_TubeIQ

Edited Jan 19, 2025

I'm sorry to hear about your experience, we genuinely value your feedback. We take customer support seriously, and I'm concerned that you haven’t received a timely response.

Our live support widget is available on every page of the dashboard, and we’ve checked, but there don’t appear to be any records of emails, support tickets, or live chat requests from you.

Could you kindly try reaching out to us through the widget or to me directly at steve@tubeiq.site? We’d like to help resolve any issues you’re facing with the software.

We’re committed to improving your experience and appreciate your patience.

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