Hi,
We’re truly sorry for the experience you had—that’s not the standard we aim for at all.
What happened was a technical mistake on our side during a campaign setup, which caused emails to be sent to a broader group of users than intended and at a much higher frequency within a short time.

This was not intentional, and we completely understand how frustrating and intrusive it must have felt.

As soon as we identified the issue, we stopped the campaign and are now reviewing our internal processes to ensure this cannot happen again.

We genuinely value our users and would never intentionally spam or ignore requests. Your feedback is taken seriously, and we’re committed to earning back your trust.

We hope you will consider this situation and our intentions. If you face any further issues, please feel free to contact our support.