Verified purchaser
Good product, improvable support
** Update 2026-09-24: after this review, my email/login was changed within one day. Please proove now for other users that you answer support issues in the future. Updated +1 taco.
The product itself is good.
Support is not answering. I wrote three times, they ignore requests.
Case was I wanted to have my account email changed, cannot do it by myself. They just ignore it. Bad behaviour.
("Verified email cannot be changed here. Contact support to update your email.")
Support_TubeOnAI
Sep 23, 2026Hi,
Sorry to hear about your experience with our support team. Did you contact us through our live chat? Our team may have missed your query, or there might be another reason for the delay. We sincerely apologize for this experience.
If you would kindly reach out to us via live chat again, we will definitely get back to you as soon as possible. We hope you will consider giving us another chance.