Posted: Apr 30, 2022
Nearly miss the gem.
I saw this deal before but didnt jump on it. I used bot app before, not as helpful as I expect. When a bot cannot handle customer well, it is useless. Customer will even give up right away when it is a bot.
UChat is different. It covers a full range of message channels. With the Omnichannel feature, you only need to build workflow once and apply to all message channels.
The integration and support are good. I can feel the development team is working hard on it and making a functional and human-like bot is as easy as possible.
Good Job.
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