Q: if a user chooses bank transfer how we notify him after receiving payment and allow a digital download?

Selim_Rana
Apr 29, 2025A: Hi, You need to configure it in woo payments plugin. It's not our plugin part.
By the way you can do that by following those steps:
WooCommerce doesn't enable digital downloads immediately for bank transfer payments (since they’re manual), but you can absolutely notify the customer and enable downloads once payment is confirmed. Here's how to handle it:
✅ Step-by-Step Setup for Bank Transfer + Digital Downloads:
1. Set Bank Transfer as a Payment Method
Go to WooCommerce → Settings → Payments → Bank Transfer (BACS).
Enable it and add your bank details.
By default, orders with this method are set to On Hold.
2. Customer Places Order
User chooses Bank Transfer and places the order.
WooCommerce sends the order confirmation with bank instructions (but downloads won’t be available yet).
3. Manually Confirm Payment
Once you verify the payment in your bank account, go to:
WooCommerce → Orders → [Order #] → Change Status to "Completed"
This automatically triggers:
An email to the customer saying their order is complete
Digital download links to be made available
4. Customize the Email (Optional but Recommended)
Go to WooCommerce → Settings → Emails → Completed Order.
Add a note like:
"Thank you! Your payment has been received. You can now download your files using the link(s) below."