Ignored emails and TOS requires users to hand over FULL OWNERSHIP & USAGE RIGHTS to content.
I waited a month before posting this.
I tried asking why Unifire's Terms of Service (TOS) requires users to agree that Unifire OWNS user content.
There are numerous clauses in their TOS that state that every user is handing over FULL OWNERSHIP, USAGE, AND REPRINT RIGHTS to ALL generated *and uploaded* content, just by using their service. This means if I write an article and upload it to get social content... they now own that article. And the generated content.
That is not acceptable, not necessary, and highly concerning.
I wrote Unifire. I got no reply, then wrote again, pointing out that they seemed to be using a boilerplate TOS template anyway. So I asked if they could choose another one. Then, I got a reply from Max.
He said "we don't do anything with your content," which is great. But the TOS says that they CAN, which... poses exactly the same concerns. He also said he'd consider adjusting the TOS if I had suggestions. So I was hopeful.
Well, I took quite a bit of my own time finding an agreement that seemed fair for BOTH parties: the content creators and the owners. I LITERALLY FOUND THEM A NEW AGREEMENT AND SENT IT TO THEM. I got zero reply.
I tried following up, got zero reply. I wrote AppSumo, got zero reply from them and still no reply again from Unifire team other than the very first one asking me to suggest a new agreement.
Nowadays, people are signing over way too many rights, freedoms, and property just to use services. It's simple enough just to use an agreement that doesn't require me to transfer ownership of content I write and create to the service just to USE that service.
Also, I already use three separate AI tools. (I was super excited about this one, which is why I continued to write them at all. I never go such lengths to use a product.) But I wanted to give them the benefit of the doubt. I can have my other tools create social media posts, summarize things, etc., without using a tool expressly for that, like Unifire.
Still, I wish that support wasn't so lackadaisical, and that user content was held in higher regard. I won't be signing over the rights to my content just to create social media posts, articles, and summaries.