Q: A few questions regarding Tier 4 (Ultra Plan)
I emailed support, but haven't yet received a response. Thus my reason for writing here.
1. Can I place pauses within a cloned voice?
2. I am on Plan 4 (Ultra), but only have access to the standard image engine. I believe I should have access to Ultra image engine, right?
3. None of the copywriting templates are working for me. Can you please fix this.
I receive the error …“Error processing your request. The request could not be processed. If this continues after a few attempts, please contact at support@unmixr.com"
4. Based on Plan 4 (Ultra) I'm supposed to have 1300 voices, but it appears that I only have 298 that are accessible.
5. Can you please make sure I have everything I'm supposed to have with my purchased plan.
Thank you!

Shariful96421
Apr 27, 2025A: Hi anthony699,
1. No but support will come
2. AppSumo plan have access to Standard image engine.
3. Ok I just noticed this. Will fix and update.
4. You can access all voices except the shared voices.
5. You should have access to everything committed in Tier 4.
What's your email? Please share to support@unmixr.com
You can join discord for faster support.
Regards,
Shariful