I bought Unmixr on AppSumo (Tier 1) because the deal page clearly advertised “1,000 AI voices” and “104 languages.” After purchase, the app showed only a very limited selection of voices/languages, and some features felt inconsistent or broken. When I asked support to clarify exactly what Tier 1 includes and how to access the “correct” UI (they said I might be seeing an obsolete UI), I never got a real answer.

Support replied once saying they would get back to me, but they never did. I followed up several times over the next days and still received no response—no link to the supposed new UI, no explanation of voice/language access, and no resolution.

In the end, I couldn’t use the product as expected and had to request a refund through AppSumo. The refund was granted, but the lack of transparency and the lack of support were the deciding factors for me.