Verified purchaser
Useful tool with excellent customer support
I use Unmixr professionally for interviews in Portuguese, English, Dutch and French. The transcription tool is very useful and saves me a great deal of time. What I appreciate most is the support: when I reached my monthly limit during an unusually busy period, they quickly added extra transcription credits to my account. My main suggestion would be to improve the credit system for users with irregular workloads. I may barely use the platform for several months and then need many hours at once. Rollover credits, flexible top-ups or a larger occasional-use allowance for lifetime users would make the product much more reliable for journalists and other professionals. Overall, a very useful tool with excellent and responsive customer support.
Shariful96421
Jul 25, 2026Hi Steven,
Thank you for your thoughtful review and for using Unmixr professionally across Portuguese, English, Dutch, and French. We’re delighted that our transcription tools save you time and that our support team could assist during your particularly busy month.
We understand your point about irregular workloads, especially for journalists and professionals whose usage can vary significantly from month to month. While unused credits do not currently roll over, your feedback is valuable and will help us improve how Unmixr supports different usage patterns.
Thank you for your trust, recommendation, and continued support.
The Unmixr Team