UNUM Questions

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Q: Uploads

It looks like trying to upload to the socials, more specifically if I want to upload a carousel, but I have to go in and upload each picture to each individual platform i.e. Facebook, Instagram, TikTok, and etc.. I can create captions for everything, but I have to upload the individual photos to each social account. Is there a way to do one upload and then select the social accounts where I want everything to go because if I have to do it individually, that is a lot of time and not something I have the ability to work around.

todd571PLUSMar 11, 2025
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Q: Is there any option to support Google my business posts? Thank you

todd571PLUSMar 7, 2025
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Q: bulk scheduling?

can it Bulk scheduling? like I upload 50 Photo's and it will place 50 photo on different day for every photo

pascal23Feb 28, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Mar 7, 2025

A: Hello there, yes—you can schedule for different platforms and upload in bulk. Please refer to our guide for more information: https://unum.gitbook.io/unum-help-center. Should you have any questions, feel free to reach out at support@unum.la. We're available to assist you 7 days a week.

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Q: What is Your Time Frame for Fixing Your Android App?

When people ask about your Android app, because they use it, and you keep responding that you recommend iOS it is quite disappointing. I use Android. I had thought from your site showing a Google Play icon that you had a working Android app, and after I purchased your deal, I went to the Android store to find it had problems years ago that were apparently never fixed and isn't even compatible with recent phones. What is the timeframe you anticipate to have a working Android version?

PavolvsCatPLUSMar 1, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Mar 7, 2025

A: Hello, thank you for sharing your feedback. We understand your frustration with our current Android app experience. While we are actively working on improvements, we do not have a definitive timeline at the moment. That said, our team is committed to bringing you a fully functioning Android version, and we are hopeful that it will be available by the second quarter.

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Q: When are you coming back to AppSumo?

When will you open up purchases here on AppSumo again? I'm interested in purchasing a permanent subscription from you.

Andre_SugaiMar 7, 2025
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Q: First comment

When scheduling a post for facebook, can I also include a first comment?

gordon67Feb 27, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 28, 2025

A: Hello there! This feature isn’t available yet, but I’ve shared your request with our team for consideration in future releases. Stay tuned for updates!

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Q: Why do I have to pay an additional $99 each year for UNMO when it is marketed for $49

stephenradfordFeb 25, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 26, 2025

A: Hi there! This promotion is actually for $49. Could you send us a screenshot of where you're seeing $99? You can email it to us at support@unum.la, and we’ll look into it for you. Thanks!

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Q: Questions

1. Will there be a plan to restrict certain actions to teammemmbers? because right now users can unlink current social media profiles, and they can add their own social media as well. Theyy should not be able to touch the brand social media accounts at all if they are just editors.
2. What does it mean "Let's level up your brand! Please contact the owner of your plan to upgrade". I keep getting this pop up as a editor, but i dont see the limitation. i tried to create a post, nothing happened. does this mean im not allowed to ppost? please make it clear. After getting the error, it let me continue all the way until publish post. i should not be able to experience this if thjere is a restriction
3. please add feature to select multiple files when uploading for posts. It is repetitive to keep choosing 1 photo at a time.

shoepersPLUSFeb 24, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 26, 2025

A: Thanks so much for sharing your feedback—we really appreciate it!

1. We’ve already brought this up with our engineers, and they’re looking into it. We’ll keep you posted once we have an update!
2. For now, you can simply exit the prompt, and everything should work fine. We’re in the process of removing that pop-up to make things smoother.
3. You can actually upload multiple files at once! On iOS, just tap ‘Replace,’ and on the web app, you can upload through Studios. If you need any help with this, feel free to reach out to us at support@unum.la—we’re happy to assist!

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Q: This would be an easy purchase decision if it supported Bluesky

I don't know how a social media scheduling tool expects to grow and thrive without adopting the fastest growing social media platform today, Bluesky. X is declining and bleeding users and advertisers at a rapid pace. I still have a presence on X (personal brand and business brand), but Bluesky is becoming far more important -- and not just to me, but to the vast majority of brands and influencers already -- and influencers weren't big fans before management changed hands.

If your company can even publicly commit to adding blue sky in the next few months, I would purchase based on that promise. I did vote for adding Bluesky on your roadmap several weeks ago, but without a commitment from mgmt I don't see a point in buying a social media tool that misses a key platform.

PavolvsCatPLUSFeb 23, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 26, 2025

A: Thanks so much for your feedback—we really appreciate you taking the time to share your thoughts! We hear you, and we’ve passed this along to our team so they can look into it. We totally understand how important it is to stay ahead of the curve with platforms like Bluesky. While we don’t have a concrete update just yet, we’re definitely keeping a close eye on it and will keep you posted. Your input really helps shape our direction, and we’re grateful for your support!

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Q: Option for different levels of permissions?

I want to hire a contractor to create + schedule posts for me ONLY upon my approval. I do not want them to be able to post anything to my account without my admin approval. Is there an option for this?

dani959Feb 24, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 25, 2025

A: Hello there! Yes, you can add team members to your workspace. It also includes a notes feature where you can write comments and approvals. Team members will only have access to the specific workspace they are added to.

Here’s a guide for more details: https://unum.gitbook.io/unum-help-center/account-management/workspaces-in-unum-your-complete-guide.

Should you need assistance, feel free to reach out at support@unum.la.

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Q: Using the AI ​​UNUM in French?

Hi, does UNUM allow you to create AI queries in French to publish posts in French?

106440917360209951189Feb 22, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 23, 2025

A: Hello there! We’re actively working on it, and it should be available very soon!

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Q: YouTube Support?

You mentioned in some of your answers that YouTube integration is supported, but I don't see it as an option on your platform. Am I missing something?

603210da6dfb4af68bdf1f94c2a8f997PLUSFeb 23, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 23, 2025

A: Hello there! YouTube integration is coming very soon! It’s already in testing, and if everything goes well, we should be able to release it in the next couple of weeks.

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Q: What platforms are currently supported ?

118232606084578756464Feb 14, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 15, 2025

A: Hi! We support LinkedIn, Instagram, Facebook, TikTok, Canva, YouTube, Threads, and Pinterest—soon, we’ll support X as well.

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Q: Hi when will X.com intergration be ready?

rainier4Edited Feb 16, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 21, 2025

A: Hello there! We are actively working on X integration, and it is scheduled for release by March. Stay tuned for updates!

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Q: Android App (Re-)Availability Roadmap

Hi

When will the Android App be available again please? As at the time of writing it is not available for installation.

Thanks in advance

Paul

HedonistEntrepreneurPLUSFeb 17, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 21, 2025

A: Hello! UNUM on Android will remain in beta for a while. We recommend using UNUM on iOS or the web app (app.unum.la) for the best experience.

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Q: Any update on when X.com will be intergrated?

rainier4Feb 17, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 21, 2025

A: Hello there! We are actively working on X integration, and it is scheduled for release by March. Stay tuned for updates!

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Q: How to post in the studio?

I've uploaded an image in the studio section. I click on the image. and on the right bottom corner I see a field, where I can create a 'new post'. but when I click on it. nothing seem to happen.

mikegeerinckfacilitiesFeb 20, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 21, 2025

A: Hi! Our team is actively working on a fix, and we expect everything to be running smoothly by Monday. We truly appreciate your patience and support!

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Q: Can I post reels?

Is it possible to publish on Reels in addition to posts and stories?

104550787771616525772Feb 19, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 21, 2025

A: You definitely can post Reels! Simply upload your video, select the Reels format, and follow the posting steps as you would for any other content.

Sending a link to our Help Center if you need any guidance: https://unum.gitbook.io/unum-help-center/reach-out-to-unum.

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Q: FANBASE

When will you add the fanbase app?

102617206051018019529Feb 19, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 21, 2025

A: Hello there! It’s not in the pipeline yet, but that’s a great feature request. I’ll be sure to bring it up in future discussions. Stay tuned!

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Q: Does your software have Auto Recycle or Evergreen or repeating posts?

Once my posts are posted, they will automatically go on the bottom of the queue to recycle it

chessjrFeb 18, 2025
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Founder Team
Josephine_UNUM

Josephine_UNUM

Feb 21, 2025

A: Hello there, Yes! Once you publish your post on your social media channel, the content will remain in your UNUM feed, allowing you to use it again if needed.

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