Q: Multi accounts, Comms: forums, chats, group chat, DMs, embedings: KB's or Chatbots? Actual LMS & Community features
Any coach to student comms or only email?
Is there SSO sign-in to facilitate multi accounts under our subdomain/s branded site? Or, can we buy & facilitate 1 code per teacher for multi-coaches on our Cname/WAAS?
Can we buy Add-Ons (monthly etc) for features NOT on Sumo offering: forum, meetings, video/audio calls, schedule meetings?
Can we add scripts: knowledge base, chat bots?
What are "Meetings"? 1 on 1 sessions?
Can students chat: in courses or cohort location - etc?
What are the actual LMS & Community features?
Still trying to get team to go for UpCoach. Not sure about meetings, conf-calls, webinars/events, chats, forums etc & communication features - all are pretty much essential for any "Coaching" system.
Are these accomplished via the list of integrative apps on the list, or later on roadmap?
A: Hey, thanks for all the thoughtful questions — happy to clarify!
- Each branded subdomain (CNAME) needs a separate account — multi-account (WAAS) setups aren't supported at this time. - All features listed in the AppSumo plans are included. No gated features, but some usage limits apply (see pricing table). - Custom scripts (e.g., KBs or chatbots) aren’t supported. “- Meetings” = 1-on-1 or group sessions. Details: https://upcoach.com/help/articles/6019162-events-block - Built-in chat is available (1-on-1 & group): https://upcoach.com/help/articles/6028774-chat - No built-in conferencing or webinar tools — most users integrate Zoom, Google Meet, etc. - upcoach includes forum, chat, structured courses, tasks, habits, and more — built for coaching workflows, not just content hosting.
Appreciate you pushing this forward with your team — hope this helps you decide! 💪
Thank you for replying.:) Any exciting roadmapped features coming soon to be aware of? SCORM, scheduling appointments, Knowledge base / FAQ's, events, video library, digital product marketplace, affiliate marketing tools, multi-directional / branched lessons features etc? Many LMS apps on here try to differentiate. So just checking on coaching core needs. Thx again :)
Q: Ive watched all of your YT videos. And ... What do you suggest for scheudling & video coachng sesisons ... and ...
I'm trying to sell this to the team AS-IS being called a coaching platform. But you don't have any scheduling features or integrations for that (a big deal in coaching, right?). And you don't have video features or integrations for such built in ... another coaching element that's very much needed - BOTH are really. So, is this really a coaching platform, or just using the word coaching to sell courses? Ergo just another course's platform? I trust this doesn't upset anyone, but I'm really trying here, and they may have a point. The team thinks I'm trying to force a round peg into a square hole. Help me out here lol :)
A: Hey, thank you for such an honest and thoughtful comment and for advocating on our behalf with your team 🙏 You're right: built-in scheduling and video aren’t part of upcoach (yet), and we totally get how important those are in coaching workflows. And both are on our roadmap for the year. Here’s the core idea behind upcoach: We’re not just another course platform with a coaching label. We were built for coaches who want to offer real transformation, with structured client journeys, accountability, and interactive tools (like tasks, habits, forms/smart docs, and progress tracking) all in one place. Thanks again for giving us a real shot, and feel free to hit us with any tough questions. We’re here for it. 😊
Pls, once again, what do you suggest for scheduling, webinar & video conf for your site? What tier has Cname & API matched features? Is Business PLUS available to us? I ask especially since these features may differentiate you from Forento/Skool & others. So, wouldnt you want new users to SEE this 1st hand for the 1-year test cycle? Vs having them pay for yet another tool like Zapier?
Q: What will the second year charge be
Hi I notice this is a 1 year deal - can you please clarify how we will be charged in year 2 of the subscription? Thanks John
A: Hi John, thanks for the question! At the end of the first year, your subscription will renew based on the current pricing of your selected plan, as listed on the upcoach website. You can check the latest prices here: https://upcoach.com/pricing/
Q: More About A Previous Missed Question ... 3 More About: Security; The 15 Courses & Emailing etc ...
Thk for previous replies :) Maybe you missed this: "What are the Security measures, for corporate privacy/security level for our info, courses - any Moderator features? " 3 more subjects: 1.) The 15 Course limit is for our entire account, or per Coaching Program? 2) Are there any Webinar or Video add-on integration/s features? 3) Emailing is transactional? What are limits on the # of send/receive traffic?
A: Thanks for the follow-up questions — happy to clarify!
Security Measures: We take data privacy and security very seriously.
We work with top-tier cloud providers to ensure secure infrastructure.
We've launched a public bug bounty program where independent developers regularly test and report vulnerabilities.
We’re committed to continuously improving security and aligning with international privacy standards.
Course Limit: The 15-course limit applies to your entire organization, not per individual coaching program.
Webinar/Video Integrations: At the moment, upcoach does not offer built-in webinar or video add-on integrations.
Emails and Sending Limits: All emails are transactional — triggered by platform activities (client invitations, tasks, events, etc.). Clients can choose to receive notifications hourly, daily, weekly, or not at all. There’s no hard sending limit for normal coaching usage — the system is designed to support engagement without spamming.
Q: Hi, great product. Pls clarify, what are coaching programs vs.courses? And ...
What is the emailing system like, the automations features that is? Do we still need to do any manual triggers? If so, pls pass on a link for more info :) Where is our course data, video (CDN), student info and email list stored (servers)? Who owns our info and students data? Can we transfer CSV when we want to? Are there any back up systems available for us (manual) or automated etc? What are the Security measures, for corporate privacy/security level info and courses & the Moderator/s features like? Any branding, Cname, API - Webhooks Developer documents &/or Zapier automate info? Is embedding of our various courses (multi & single) & integrable or presentation based scripts possible? Is SCORM available or coming?
Thank you for your time. We look forward to seeing what it can do :)
A: Thanks for the great questions — here’s a quick overview:
Programs vs Courses: Programs organize everything (tasks, forms, courses, events), while Courses are structured learning paths built inside programs. Quick Start Guide
Data Storage: Data is stored on DigitalOcean servers (USA). You fully own your data and can request a CSV export if needed.
Emails & Automations: You control most notifications (when and if they are sent). No full manual backups yet.
API & Zapier: API is available on the Business Plus plan; other plans can use Zapier for automation.
Branding: Custom domain (CNAME) and branding are available depending on the plan.
Embedding & SCORM: SCORM is not supported and not on the roadmap. Full external course embedding isn't supported either.
Coaching Guides: Private Coaching Guide: https://upcoach.com/help/articles/11066321-private-coaching-1-on-1-the-ultimate-guide Group Coaching Guide: https://upcoach.com/help/articles/11077542-group-coaching-the-ultimate-guide
Hope this helps! Feel free to reach out if you'd like more details 🚀
Thk for replies :) Maybe you missed this: "What are the Security measures, for corporate privacy/security level for our info, courses - any Moderator features? " 3 more subjects: 1.) The 15 Course limit is for our entire account, or per Coaching Program? 2) Are there any Webinar or Video add-on integration/s features? 3) Emailing is transactional? What are limits on the # of send/receive traffic?
Thanks for the questions! Security: Data hosted on DigitalOcean (USA), public bug bounty program active. Courses: 15-course limit per organization. Webinar/Video: No built-in webinar/video integration yet. Emails: Transactional emails only. Clients can choose to receive them hourly, daily, weekly, or not at all. No hard sending limits for normal use.
Great thx again. Getting closer to pulling the trigger. Pls, what Codes or tiers are the branding, subdomains Cname & API ability attached to? Its not in the deal info above. Nor did you mention it in your reply. And, will SSO ever be considered on the road map for multi themed branded platforms ... for a more seamless client interaction on our multi-coaching branded Wordpress sites?
Q: Multi accounts, Comms: forums, chats, group chat, DMs, embedings: KB's or Chatbots? Actual LMS & Community features
Any coach to student comms or only email?
Is there SSO sign-in to facilitate multi accounts under our subdomain/s branded site? Or, can we buy & facilitate 1 code per teacher for multi-coaches on our Cname/WAAS?
Can we buy Add-Ons (monthly etc) for features NOT on Sumo offering: forum, meetings, video/audio calls, schedule meetings?
Can we add scripts: knowledge base, chat bots?
What are "Meetings"? 1 on 1 sessions?
Can students chat: in courses or cohort location - etc?
What are the actual LMS & Community features?
Still trying to get team to go for UpCoach. Not sure about meetings, conf-calls, webinars/events, chats, forums etc & communication features - all are pretty much essential for any "Coaching" system.
Are these accomplished via the list of integrative apps on the list, or later on roadmap?
Toss me a bone peeps. Thx :)
emre_upcoach
May 12, 2025A: Hey, thanks for all the thoughtful questions — happy to clarify!
- Each branded subdomain (CNAME) needs a separate account — multi-account (WAAS) setups aren't supported at this time.
- All features listed in the AppSumo plans are included. No gated features, but some usage limits apply (see pricing table).
- Custom scripts (e.g., KBs or chatbots) aren’t supported.
“- Meetings” = 1-on-1 or group sessions. Details: https://upcoach.com/help/articles/6019162-events-block
- Built-in chat is available (1-on-1 & group): https://upcoach.com/help/articles/6028774-chat
- No built-in conferencing or webinar tools — most users integrate Zoom, Google Meet, etc.
- upcoach includes forum, chat, structured courses, tasks, habits, and more — built for coaching workflows, not just content hosting.
Appreciate you pushing this forward with your team — hope this helps you decide! 💪
Share upcoach
Thank you for replying.:) Any exciting roadmapped features coming soon to be aware of? SCORM, scheduling appointments, Knowledge base / FAQ's, events, video library, digital product marketplace, affiliate marketing tools, multi-directional / branched lessons features etc? Many LMS apps on here try to differentiate. So just checking on coaching core needs. Thx again :)
Q: Ive watched all of your YT videos. And ... What do you suggest for scheudling & video coachng sesisons ... and ...
I'm trying to sell this to the team AS-IS being called a coaching platform. But you don't have any scheduling features or integrations for that (a big deal in coaching, right?). And you don't have video features or integrations for such built in ... another coaching element that's very much needed - BOTH are really. So, is this really a coaching platform, or just using the word coaching to sell courses? Ergo just another course's platform? I trust this doesn't upset anyone, but I'm really trying here, and they may have a point. The team thinks I'm trying to force a round peg into a square hole. Help me out here lol :)
Thank you. Beautiful offering either way :)
emre_upcoach
May 2, 2025A: Hey, thank you for such an honest and thoughtful comment and for advocating on our behalf with your team 🙏
You're right: built-in scheduling and video aren’t part of upcoach (yet), and we totally get how important those are in coaching workflows. And both are on our roadmap for the year.
Here’s the core idea behind upcoach:
We’re not just another course platform with a coaching label. We were built for coaches who want to offer real transformation, with structured client journeys, accountability, and interactive tools (like tasks, habits, forms/smart docs, and progress tracking) all in one place. Thanks again for giving us a real shot, and feel free to hit us with any tough questions. We’re here for it. 😊
Share upcoach
Pls, once again, what do you suggest for scheduling, webinar & video conf for your site? What tier has Cname & API matched features? Is Business PLUS available to us? I ask especially since these features may differentiate you from Forento/Skool & others. So, wouldnt you want new users to SEE this 1st hand for the 1-year test cycle? Vs having them pay for yet another tool like Zapier?
Q: What will the second year charge be
Hi I notice this is a 1 year deal - can you please clarify how we will be charged in year 2 of the subscription?
Thanks
John
emre_upcoach
May 2, 2025A: Hi John, thanks for the question!
At the end of the first year, your subscription will renew based on the current pricing of your selected plan, as listed on the upcoach website.
You can check the latest prices here: https://upcoach.com/pricing/
Share upcoach
Thanks will check it out
Q: More About A Previous Missed Question ... 3 More About: Security; The 15 Courses & Emailing etc ...
Thk for previous replies :) Maybe you missed this: "What are the Security measures, for corporate privacy/security level for our info, courses - any Moderator features? " 3 more subjects: 1.) The 15 Course limit is for our entire account, or per Coaching Program? 2) Are there any Webinar or Video add-on integration/s features? 3) Emailing is transactional? What are limits on the # of send/receive traffic?
Th again :)
emre_upcoach
Apr 29, 2025A: Thanks for the follow-up questions — happy to clarify!
Security Measures:
We take data privacy and security very seriously.
We work with top-tier cloud providers to ensure secure infrastructure.
We've launched a public bug bounty program where independent developers regularly test and report vulnerabilities.
We’re committed to continuously improving security and aligning with international privacy standards.
Course Limit:
The 15-course limit applies to your entire organization, not per individual coaching program.
Webinar/Video Integrations:
At the moment, upcoach does not offer built-in webinar or video add-on integrations.
Emails and Sending Limits:
All emails are transactional — triggered by platform activities (client invitations, tasks, events, etc.).
Clients can choose to receive notifications hourly, daily, weekly, or not at all.
There’s no hard sending limit for normal coaching usage — the system is designed to support engagement without spamming.
Share upcoach
Q: Hi, great product. Pls clarify, what are coaching programs vs.courses? And ...
What is the emailing system like, the automations features that is? Do we still need to do any manual triggers? If so, pls pass on a link for more info :)
Where is our course data, video (CDN), student info and email list stored (servers)?
Who owns our info and students data? Can we transfer CSV when we want to?
Are there any back up systems available for us (manual) or automated etc?
What are the Security measures, for corporate privacy/security level info and courses & the Moderator/s features like?
Any branding, Cname, API - Webhooks Developer documents &/or Zapier automate info?
Is embedding of our various courses (multi & single) & integrable or presentation based scripts possible?
Is SCORM available or coming?
Thank you for your time. We look forward to seeing what it can do :)
emre_upcoach
Apr 28, 2025A: Thanks for the great questions — here’s a quick overview:
Programs vs Courses: Programs organize everything (tasks, forms, courses, events), while Courses are structured learning paths built inside programs. Quick Start Guide
Data Storage: Data is stored on DigitalOcean servers (USA). You fully own your data and can request a CSV export if needed.
Emails & Automations: You control most notifications (when and if they are sent). No full manual backups yet.
API & Zapier: API is available on the Business Plus plan; other plans can use Zapier for automation.
Branding: Custom domain (CNAME) and branding are available depending on the plan.
Embedding & SCORM: SCORM is not supported and not on the roadmap. Full external course embedding isn't supported either.
Coaching Guides:
Private Coaching Guide: https://upcoach.com/help/articles/11066321-private-coaching-1-on-1-the-ultimate-guide
Group Coaching Guide: https://upcoach.com/help/articles/11077542-group-coaching-the-ultimate-guide
Hope this helps! Feel free to reach out if you'd like more details 🚀
Share upcoach
Thk for replies :) Maybe you missed this: "What are the Security measures, for corporate privacy/security level for our info, courses - any Moderator features? " 3 more subjects: 1.) The 15 Course limit is for our entire account, or per Coaching Program? 2) Are there any Webinar or Video add-on integration/s features? 3) Emailing is transactional? What are limits on the # of send/receive traffic?
Thanks for the questions!
Security: Data hosted on DigitalOcean (USA), public bug bounty program active.
Courses: 15-course limit per organization.
Webinar/Video: No built-in webinar/video integration yet.
Emails: Transactional emails only. Clients can choose to receive them hourly, daily, weekly, or not at all. No hard sending limits for normal use.
Great thx again. Getting closer to pulling the trigger. Pls, what Codes or tiers are the branding, subdomains Cname & API ability attached to? Its not in the deal info above. Nor did you mention it in your reply. And, will SSO ever be considered on the road map for multi themed branded platforms ... for a more seamless client interaction on our multi-coaching branded Wordpress sites?