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Member since: Mar 2018Deals bought: 647
2 stars
2 stars
Posted: Jan 25, 2023

Potential - BUT!!!

Potential - BUT!!!
The Problem is: Terms of Service - Intellectual Property Rights
I basically wanted to transfer everything I do in 1 to 1 coaching and group coaching to UPcoach. I see that there is great potential here. I haven't had much contact with the support myself, so I can't judge it. Since I wanted to get at least one more full stack for other areas of my business, I came back to appsumo and read the reviews. With shock I became aware of what is written in the "Terms of Service". What is written there actually makes it impossible to use Upcoach. What other users have already told here has not been changed or adapted as of 25 January 2023. I have either developed many of my courses myself and put decades of research work into them, or I have learned the knowledge in dozens of sometimes cost-intensive courses. I have also licensed material for thousands of dollars. I have no desire to simply transfer my material without restriction and without compensation to a company as it is written in the "Terms of Service". In the case of systems licensed to me and in my name, I could not grant a right to third parties. This means that I cannot use it on Upcoach either. What scares me even more is that even sensitive data I receive from my clients is not protected. Basically, Upcoach could use all the material without me knowing that they are doing it and secondly, I would have no way to stop them. It is not possible to protect my clients' data in this way. I would also not be able to delete this data once it is in the system at the request of my clients. So really? How is a business owner, coach or the like supposed to build a trusting business relationship with these "terms of service" here? This is not how Upcoach is to be used for me. I give 2 stars for this reason because I hope that this will be improved. However, the system deserves 0 stars because no sensible person and owner can accept these "Terms of Service". I have never found such conditions on a platform and really wonder what this is all about. Please Upcoach Team I would like to give the opportunity here for the upcoach team, especially the managing director or owner, to comment on this. If upcoach becomes usable for me, I will gladly increase the star rating, but this is a waste of money.

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