I popped in here to upgrade my original purchase as I am very happy with the Upcoach software and the support their team provides.

I use the chat box to ask my questions. Responses are not instant but they do come back fairly soon and they are always friendly and helpful. I've had good help from different people there and Burak even made a couple of Loom videos suggesting good ways for me to structure my program).

The weekly calls are late for European time so I watch the recordings and ask my questions though the chatbox. The Q&A calls are so interesting as I can learn from others and see how they are structuring things in their programs. They're also quite fun as the host always keeps things light.

There have been product updates since my original purchase so the software definitely continues to improve. The 'Habits' feature is the reason for me switching from an LMS training software and I'm really looking forward to being able to scale up from one-to-one training/coaching to impactful group programs thanks to the Hbits feature, the community and other features.