UPDF - PDF Editor All Platforms for Individuals Questions

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Q: New Subscriber

So I took the plunge and bought uPDF today after using PDF Expert for ages. I notice the license is for 1 Mac Device and 1 iOS device. I plan to put it on my iPad Pro but wondered if I bought an additional license would that allow me to put it on my iPhone?

I don't have an Android device and rarely read PDFs on my phone but would like to be consistent in using the same software were possible.

DrJayJun 7, 2025
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Q: "Alternative to DocuSign" ..Does that mean "UPDF Sign" is included in this offer?

The AppSumo ad says "Alternative to DocuSign." Does that mean "UPDF Sign" is included in this offer, and is there a signature request limit imposed that is not disclosed in the AppSumo offer?

Sumo-ling-3152Jun 5, 2025
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Q: Please share company and data hosting info

Where is company located?
Where is data hosted?

Thanks

omniecarePLUSJun 3, 2025
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Founder Team
AnnabelMario

AnnabelMario

Jun 4, 2025

A: Hi, thank you for reaching out!
Our company located in China. And here's how we protect your information:
1. AI File Handling: When using AI features, your documents are uploaded to UPDF Cloud. However, you retain full control over your files — you can delete them from the cloud at any time.
2. UPDF Cloud Storage: Files uploaded to UPDF Cloud are stored in secure data centers located in the U.S., Europe, and other regions, using trusted cloud services such as AWS, Azure, and Alibaba Cloud.
3. Secure Transmission: All data transfers are encrypted using SSL/TLS-based HTTPS, ensuring a secure and private connection during transmission.
4. Access Control & Authentication: Only you can access your files. We support multi-factor authentication (MFA) to protect your account and data from unauthorized access.
5. AI Partner Compliance: UPDF AI leverages some capabilities from OpenAI and fully adheres to OpenAI’s policies, including their privacy and security standards.

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Q: When Linux version will be released?

Sumoling123456PLUSJun 3, 2025
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Founder Team
AnnabelMario

AnnabelMario

Jun 4, 2025

A: Hi, thank you so much for reaching out! At the moment, we don’t have plans to release a Linux version for personal use. However, a Linux version is available for enterprise users. If you're interested, please feel free to reach out to [support@superace.com] for more information.

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Q: API, Webhook, Zap, Make

Hi, I want to integrate this into an app. Is that possible?
Do you offer API, Webhook, Zap, Make or integrations?
Thanks! - Oh - and how to download for Mac if AppSumo purchase.

ARRiiVEPLUSJun 3, 2025
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Founder Team
AnnabelMario

AnnabelMario

Jun 4, 2025

A: Thanks for reaching out! Currently, we do not support API, Webhook, Zapier, Make, or other third-party integrations.
For Mac users, the app is available for download on our official website[https://updf.com/updf-for-mac/]. It will also be available on the App Store very soon.

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