RAM91581Q: Hi Alice, I just read a review stating that the LTD only covers updates until version 3.
The reviewer mentioned this as a significant limitation. Could you please confirm if this is true? If so, why is this important detail not clearly mentioned in the deal description?
Best regards,
Andreas
AnnabelMario
Jun 7, 2024A: Hi, we do not have the statement that we can only update to version 3. May I know where is the review?
Verified purchaser
Hi AnnabelMario,
The review says the Lifetime Deal license only covers updates until version 3. Is this true? If so, why isnāt this clearly stated in the description?
Best regards,
Andreas
Hi, we do not have the statement that we can only update to version 3. May I know which review you mentioned?
Verified purchaser
I can confirm this. I just purchased a license and when you redeem the code it states that the current plan is a Perpetual license and NOT Lifetime.
Verified purchaser
Here are the details I mentioned:
Review by Dimmers (Aug 28, 2023):
"After speaking with the UPDF team, LTD users are only supported until version 3. After that, no more updates."
Verified purchaser
Older Q&A (June 13, 2023):
Question by roadkillcisco:
"Is it true that the lifetime support stops at version 3?"
Your answer:
"For a long time, there will only be minor feature updates, no major upgrades. At least until V3, there will be no additio
RAM91581, great questions and followup, im glad to read these before purchasing
There should be transparency in that area of concern and I'm glad I came across to this issue.
very helpul indeed