APe89610Q: When activating the product, AVG Internet Security blocked the connection to accounts.
updf.com "because it is infected with URL:phishing".
No more details are provided, but the fact that we can't access reinforces the suspicion.
I wonder if the creators could comment and address this concern. Otherwise I'll return the software.
AnnabelMario
May 14, 2024A: @APe, thanks for your feedback.
I've delivered your issue to our developing team and they will try to reproduce and figure out how it would happen.
Could you also send your screenshot and system info (Like Windows or Mac, which version?) to our email support@superace.com. Our support team will respond within 24 hours to help you.
Sorry for the inconvenience caused. We will try out best to provide assistance. ļ¼ļ¼
Verified purchaser
When I attempt to connect to updf.com AVG Internet Security blocks it "because is infected with HTML:Script-Inf[Susp]".
I wonder what kind of scripts UPDF is running on their website because I essentially NEVER receive these alerts when browsing websites?
Could you also tell us where you get access to the account.updf.com? Do you visit this site on our website, or in our software? A screenshot would be really helpful for us. Thank you! ļ¼ļ¼
Verified purchaser
Hello Annabel, sent the email with info and screenshots. thanks
Verified purchaser
update: I've requested AVG Internet Security to unblock the website. They responded in less than a day and fixed the issue. I'm now able to redeem the product. Thanks!