Since I didn\u0027t yet get response for my questions privately, I\u0027ll sum them up here prior to reviewing. Please see below.\u000a\u000aYour platform seems to still have serious bugs, this is what we\u0027ve come up when testing the tool:\u000a\u000a\u002D Tagging another user simply doesn\u0027t work. It shows the person but I\u0027m not able to \u0022choose\u0022 it. So can\u0027t communicate well.\u000a\u002D Notifications are broken at least partly. When I created myself a client account by invitation using another email address, I didn\u0027t get a confirmation notification. Notifications also did not arrive when commenting on a client\u0027s comment.\u000a\u002D I\u0027ve added a teammember as an admin, and she can\u0027t find the project where she has been added. I confirmed this when logging in with her account.\u000a\u000aCan you please take care of the abovementioned bugs? I like what you are attempting to achieve, but as of now, the tool is completely unusable to do any kind of collaboration with clients, at least in my case.\u000a\u000aI\u0027ve tried using the website feedback feature.\u000a\u000aThank you,\u000a\u000a\u002D Mario

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Rishab_Ruttl · Answer

Hi Mario,\u000a\u000aThanks for submitting your queries in detail, here are our responses to the same:\u000a\u000a1. Broken tagging \u002D We tested the same and tagging seems to be working at our end. Please share a screenshot with us at support@ruttl.com along with your project URL, and we\u0027ll look into this in detail.\u000a\u000a2. Broken notifications \u002D We need to implement a confirmation email, wherein, if you invite a collaborator and they join the project, you need to get an email stating that the collaborator has joined. We\u0027ve surely added this to our pipeline, and once it\u0027s done, we\u0027ll surely inform you about the same.\u000a\u000a3. Unable to locate the project as a team member \u002D Please share the project URL and your team member\u0027s email address with us on support@ruttl.com under the same email thread. We\u0027ll have a look at it at our end.\u000a\u000aWe hope this resolves your queries, please feel free to revert in case of any other issues or concerns.\u000a\u000aAwaiting your email :)

powerup · Answer

I want to echo the comment about notifications. They are not working at all which is a BIG drawback to using Ruttl. I have to tell my client to manually email me when they leave comments :( Hopefully this gets fixed soon!

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