UptimeMonster Reviews

Prometteur sur le papier, mais dans les faits...

Les premiers ennuis sont apparus peu de temps après que j'ai acheté ce deal, monitoring hors service et ça a duré quelques jours avant rétablissement... Suite au retour à la normale, rien à redire, je n'ai donc pas demandé de remboursement.

Mais aujourd'hui, cela fait 1 mois 1/2 environ que plus rien ne fonctionne !
A la place de l'interface, voici ce qui apparaît (erreur 500) :
"Whoops! Something went wrong
Unable to connect to the database.
Main connection [MySQLi]: Connection timed out"
Vous êtes sur le coup, ou bien... ?

Pire, cette panne a engendré un autre gros problème sur les sites WordPress sur lesquels j'avais installé le plugin, en effet le time out MySQL impactait fortement le temps de chargement des pages, jusqu'à 30 secondes parfois ! La désactivation du plugin a heureusement suffi à résoudre le problème, mais allez expliquer à vos clients (plus d'une quinzaine !) que le monitoring de leur site n'est plus possible à cause d'une défaillance de la plateforme utilisée et pourquoi vous n'êtes pas intervenu avant alors que justement ce type de problème était censé provoquer des alertes !!! Un outil de surveillance nécessitant lui-même une surveillance quotidienne ? On marche sur la tête...

Bref, UptimeMonster est le pire deal qu'il me soit arrivé de voir chez AppSumo, et je pèse mes mots !

This product showed promise. Great interface, some solid features and a promising roadmap. I had a few issues adding servers when getting started and then I was inundated with false positives for server downtime. Still I was prepared to give them a go and didn't refund...

Then after the refund period in October 2024 I noticed that monitoring had stopped completely for all my servers, there was no data at all. It took support a couple of days to get back to me in November and they apologised there were some issues, they were working on them and hoped to release a comprehensive fix "soon".

I have followed up a couple of times since then and each time they are hoping to release the updates "in the next month" except the updates never come and there is zero communication about what is going on. I sent a follow-up email to support seven days ago, but they have completely ignored it so far.

Let's just say I am regretting full-stacking this deal. I regret giving the team the benefit of the doubt and ignoring the early red flags - I should have refunded while I had the chance. It is not a functional product at all right now, and to be honest, even if they get it working, I don't trust them anymore.

At first sight the app looks very handy but after weeks of use service never worked, for a real professional business quick support is major key, this is not the case.
Dashboard is nice but wordpress management didn't work as they say.

I have to say, I was hoping this would be a great solution to monitor my web design client's websites, and it absolutely is! In fact, UptimeMonster probably just saved me a client. A site I designed and have managed for years (which I've had no issues with in the past) went down the other day due to a change the hosting company made (on our VPS). For some reason, none of our other client sites were affected, but this particular client's site went offline. Within minutes, I was notified by UptimeMonster and I was able to get to work immediately to investigate and fix the issue.

This is a solution I've wanted for years! And, at this price, it really can't be beat. I highly recommend it. Don't miss out on the AppSumo deal. It's one of the best purchases I've made here. :-)

UptimeMonster is an extremely useful tool for monitoring and managing websites and servers.
It allows you to monitor not only websites, but also servers by monitoring CPU/RAM/disk and network.
It monitors most protocols such as FTP / SSH / RDP / HTTPS / DNS / SMTP / POP3 / IMAP / UDP / TCP / ICMP and BL blacklists.
It also has a Status Page. You can work with collaborators

The solution has unique functionalities.

A particularly interesting functionality is the WordPress monitoring tool, including an activity log, site status check, plugin and theme management, site error log.

What needs to be improved to make the solution even better?

▪️ Special license for Appsumo
There is a bit of a problem with the special license that is offered here on Apsumo.

It is not entirely known how it will develop in the future, whether there will be new functionalities, whether they will be updated. There is a lot to explain here, but on the other hand I would not like to have a special plan either, just a normal plan offered by the developer, then I would feel much more at ease that I will not be left with some solution that will not be developed further, of which there were already examples on Appsumo that despite spending money, we were left with a solution, but which is still not developed and there is a big danger here.

▪️ Monitoring BL blacklists
Problems that I have encountered with monitoring BL blacklists:
It works a bit strangely, because I checked it in parallel on MX Toolbox and the system reports many incidents for one IP address, for one blacklist and does it every few minutes, once stating that it is on the list, and the second time together that it has been solved. At the time I check in MX Toolbox, I have no problems and it is a bit confusing and very frustrating when you get 50 notifications a day.
It would be useful to be able to disable checking of certain blacklists, because it is very annoying, so some more configuration is needed to adjust to user preferences.

▪️ The startup itself seems interesting and the solutions it has, but it would be useful to have better communication with users, respond to ideas, cooperate and constantly improve the solution, but in accordance with what users report, and not stick only to your own ideas.