URL Monitor

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Member since: Jun 2019Deals bought: 295
3 stars
3 stars
Posted: Jul 19, 2024

Gateway time-out has happened 10 times

This app was very easy to setup. Very straightforward. My concerns is the Gateway time-out (Cloudflare) message has popped up on the screen at least 10 times since I've had this app over the last three or four days This is concerning to me. I Don't understand why this would happen. Maybe it's a rush of new users? Right now, I can't see my sites at all. When I checked for errors, my site showed none, which is not true. I am starting to teeter as I was very excited about the prospects of this app. Will watch how it goes and I am always happy to adjust my review.

Founder Team
Chris_URLMonitor

Chris_URLMonitor

Jul 19, 2024

Thank you for the review and understand the frustration with gateway time-out over the last 24 hrs. We are actively working on it now.

We had to add some bandwidth issue due to the scale of the sheer size of some of these sites coming on. Thankfully, It was only a front end app bandwidth issue only on sites larger than 10,000 initial (specifically their full tables showing in the dashboard was breaking during the load and never showed the details). The good news is we already have moved the limit to any sites above 50,000 have sporadic issues and we should be all set moving forward by this weekend.

Thank you for your patience and I assure you we will get this corrected.

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