Q: Hello Userback, This looks like a really promising tool.
I signed up for your free trial and tried some things out but here are my questions.
1. Does my client have to download the extension in order to use the tool?
2. The appsumo description mentions "integration with popular apps like JIRA, Slack, Zendesk, Trello, WordPress, and Basecamp.", but I only see an integration with Slack & Hipchat in the integrations area. I am missing something?
3. I love the website feedback tools, but I was wondering if there was also a way to create a project where we can just upload an image/screenshot to the userback dashboard (similar to presentator.io)?
Thanks


Verified purchaser
allow me to answer this question
1- no need for the integration if you add the spinet code here mine https://dghanma.com/
2- you can find all the integration here it is: https://cl.ly/a636e114d4c6
3- I love this idea and I hope they add it
1. No. You can install the widget by embedding the code to your website. (Help: https://help.userback.io/hc/en-us/articles/221138887-Adding-the-Userback-widget-to-your-webpage)
2. After you log in the app, you can find all the integration options at https://app.userback.io/integration/
3. This is actually on our todo list of 2019. Stay tuned. We will keep you updated.
Hey there,
Just wanted to also chime in on number 3. If you're using the browser extension there will be an option to allow access to local files.
From there, you can load an image or PDF into the browser and use the extension to markup / provide feedback.
This method is a little more challenging for a client as they will need to install the extension but it will work.