zwootemediaQ: Hi please explain if my use case can be achieved: We want to use this as a team collaboration tool where we ...
share a link to our content writers along with our feedback of what points to be included in an article etc.
The content writers should reply to our feedback using userback on the same webpage.
This allows us to track and see if they have completed the task.
Basically, I want to know if userback allows is to have conversation back and forth with our users and also if it can be used on any website and link.
Yes, this can certainly be achieved. The easiest solution that will work best for your use case is:
1: Creating a user for your content writer so that he/she can log in Userback backend and see all the feedback.
2: You create feedback on your website.
3: The content writer will receive an email notification or slack notification when new feedback is provided.
4. At this point, your content writer and you can collaborate together inside Userback backend.
4: Both of you will receive notifications when new comments are added to feedback.
5: Once feedback is completed, you can resolve it.
If you have any further questions about how to set Userback up for you, please send us an email to [email protected]. We will reply to you ASAP.