Q: Shopify post purchase survey
Would it be possible to have an embedded post purchase survey on the order confirmation page on Shopify? For me, it's rather unclear how and where Userpop really appears, but I guess I can give it a shot.
Best Regards!
christian098PLUSApr 29, 2025
Founder Team
Justin_Userpop
Apr 29, 2025A: Thanks for your question!
Userpop doesn’t support embedded surveys right now—it works as a floating widget on your site.
You can collect feedback in two key ways:
1. Pre-purchase – on your product pages, to capture buyer excitement and common questions (like a public Q&A).
2. Post-purchase – on your order confirmation page, to show what motivated real customers to buy.
Both help build trust and improve conversions.
Share
Helpful?
Log in to join the conversation