A: Hello Rod,

Thanks for your question! Both Lou and Candu are providing solutions for user onboarding and, in some aspects, they are our respected competitors. I encourage you to try us all and make an informed choice! :)

There are few areas where Usetiful excels in general:

Privacy - Usetiful is GDPR compliant by default, with EU-only service hosting, no risky integrations and EU operations. The zero-knowledge design minimizes or completely reduces the amount of end-user information processed about the end-users.

Flexibility - single-page applications? No problem. Targeting dynamic URLs? No unique IDs on page elements? We can handle. Anybody can handle happy case scenarios, but Usetiful was designed specifically to ensure you won't get stuck with the non-trivial ones.

Support - we proud ourselves with an amazing support for all clients. When you need help, you won't receive a canned answer. You can expect a valuable reply or even an invite for a screen-sharing session to debug.

Open platform - Usetiful is built as an open platform, allowing you to simply embed use cases that are not supported natively. Do you wish to include chatbot directly into tour's step? Feel free to embed your favorite service. Do you wish to collect user contact? Same here.

I hope this gave you a little gist of where we focus and differ from our respected competitors.

All the best,
Ondrej